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January 2024 by Joe Torres Jr
Great customer service
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January 2024 by Angelica Lopez
Great service!
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January 2024 by Jose Burnias
My vechile was serve as quick as I thought it was going to take
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September 2023 by Eric Medrano-Reyes
Got here at 7:50. Didn’t leave until 2 pm. For an oil change. Kinda astonishing. Funny enough a Tesla was here when we got here. That owner came in (after 5 hours) for an inspection. His car STILL wasn’t ready.
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August 2023 by Raul Ramirez
Best customer service in town. Appointment was kept for time resuqested. Very professional.
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August 2023 by Maria Luz Gomez
Too hot, Air con not working. Very courteous clerk and working staff
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July 2023 by Aus Gomez
Very honest and quick service for a fair price!
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May 2023 by Jen L
Although I did not have any services done at this location, I called to inquire about replacing a part and the longest duration they've kept a vehicle for maintenance. Despite being told that the time frame varies, I was hoping for a ballpark estimate. Additionally, I learned that their diagnostic check costs $115, can take 1-3 hours, and it's necessary for them to guarantee that the vehicle will be fixed. On a positive note, I was informed that all parts are in-house. However, when I asked about pricing, I was again told that it varies, which was somewhat frustrating. Overall, while I appreciate the staff's willingness to help, the lack of specific information made it difficult for me to make a decision about using their services.
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March 2023 by Lauro Luera
Service was top notch. I will go back again when I need my alignment for my wife's suv.
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February 2023 by Tiffany Jules Glenn
By far better than expected service! This was a wonderful experience compared to my initial interaction with the previous Firestone I dealt with in South Texas.Service: Tires
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February 2023 by Fernando Rivas
Worst experience ever. If your a fleet driver go to publo tires instead.
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January 2023 by Jennifer Olivares
I came in for a state inspection by myself and was told about 1 hour because their were people in front of me. Which I understood because the couple in line in front of me were also there for an inspection. So I sat down to wait, not 30 minutes later they called the couple that was in front of me to cash them out. They still didn't call me, So I waited. They called a couple that had been there waiting before me, no problem. After 2 hours of waiting I went up front to ask seeing how I was the only one waiting and people were coming in to pick up vehicles. They had put the paperwork on the very bottom of the stack and still had not even checked it. The manager blamed it on one of his workers when he is the one who had originally helped me. Still wasn't able to get inspection do to a 3rd brake light that wasn't working properly quoted me $14 in labor to replace a light bulb. Also told me that my valve covers gaskets were leaking and quotes 1400 in labor to remove and replace. Never going back, and I don't recommend them unless your a man.
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January 2023 by Sean St. Claire
Terrible customer service. Fat butch lady with the crazy eye was extremely rude and not willing to help or give any information. Made me feel as I was bothering HER when I approached her at the counter. Would highly recommend using another location or different business in general.
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January 2023 by Orlando Guerrero
Left my truck three at 8 am was told it should be done by 12:pm as a result wasn't done till 4pmAnd all I took it for was for a rotation and balance
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December 2022 by John Herrington
Great service and helpful employees, but they were telling me something about my suspension wasn't right because they couldn't get it within specs on their alignment machine. Took it to a different business and they got it done right away
