“Called to let them know that I was going out of town. Lady was very helpful and friendly. Been with them for over 30 years and never had a problem with them. Love my C.U.”
“I went to do a simple withdrawal when Yesenia Prado suggested I open a Money Market Plus account and proceeded to tell me all the benefits. I hesitated at first, but she explained it it me and even made an appointment for me. Yesenia was really helpful and knowledgeable. Within minutes, I was called in, and opened my account with another young lady who was also very helpful. I really appreciate what Yesenia did for me that day.”
“I have been working with ssfcu....me and my wife and upto this day it has been a pleasure for us being with this institution and the personal that are working there such as miss Hana...and miss Norfy that are very professional , attentive and beautiful person.”
“Excellent service for so many years. All of the staff is very friendly and always has a smile on their face! And right there in front of me giving great service which make me feel good!”
“We decided to visit a nearby branch to resolve our issue regarding loan payments. We were attended to by Vianney, a loan representative, and her supervisor Priscilla .The two ladies were very attentive and extremely patient with my over-explaining of our situation. Somehow we had been charged 4 times in a single month as opposed to a one time payment. Naturally, this would make anyone upset but the customer service we received was exemplary. They were very accommodating to our need for having everything explained. Their customer skills are a credit to this institution. My daughter and I were very pleased with their level of professionalism.Our issue has been resolved. We are very grateful to Rally Credit Union and its employees for treating us well.Additionally the women were very kind and humored me as I told them dad jokes. Because they seemed to have enjoyed hearing the jokes I will include one in this review.“A year ago a friend of mine decided to go to mime school. I haven’t heard from him since...””
“I read bad comments and I really haven't had anything negative happen, quite the opposite, they serve me quickly and in a very good way! To date, in the 5 years that we have been members of the bank, there has never been any type of incident!”
“Excellent service and Shara made everything go smoothly with my loan at the bank. I would definitely recommend her for future loans and services. Once again thank you Shara and Rally Credit Union!!”
“The last 20 years that I have banked with GTFCU, Shaun has always been very helpful . Furthermore, today I spent time at the bank opening a CD and the service was excellent.”