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December 2022 by Marisol Garza
Jaziel has great customer service and is very humble and respectful
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November 2022 by Victoria Saenz
I came in and I was helped by Jaziel, he was very knowledgeable and he was able to get me on great promotions. I even left with an amazing sounding speaker for more than half off. He was very patient and helped get my new phone up and running quickly. The other staff was very friendly and welcoming as well, kept me entertained while I waited. Overall great experience, will be coming back to the Elsa store from now on.
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November 2022 by Isaiah Fernandez
I went in the store looking for answers about my new phone I just bought from T-Mobile and a staff member named illiana was extremely helpful to me , she answered all my questions and was very polite & professional…she is a perfect example of what all T-Mobile stores need . Great work I highly recommend going to the store in Elsa .
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September 2022 by FeatMage_Slasher
Great customer service, very helpful staff no issues while walking into the store. Loved the way I was greeted by everyone as I walked into the store. Was having issues with my Hint and they went above and beyond to help me out. I would ? recommend this location ????very friendly staff.
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September 2022 by SelyRose
I feel bad for the Non English speaking people because they are getting scam with this company, we got wifi with them supposedly is the best but we had to call 5+ times a month for the three months we had them, not only did it never get signal but the bill was always more than what they had said it was going to be! Don’t and I mean DONT GET INTERNET WIFI FROM T-MOBILE!If you want to go to T-Mobile store don’t go to Elsa, worst customer service had me waiting while two employees were helping one customer.
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August 2022 by Itiel Uriel Martinez Lazaro
Really bad service with marcos a onther day with no cell fon
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December 2021 by Kaelum Castro
All the employees are really nice and cool (especially marco) except for the assistant to the manager named Esmeralda. there’s been countless of times where she leaves customers (including myself) unattended. One new employee told me that the manager who was in charge of the store at the time wasn’t working today so Esmeralda had to take charge of the store, she leaves the new employee in the store alone while she goes to pick up her kids from school. I live by a saying, and that saying goes actions speak louder than words. Her actions for the Elsa store, for the company in general should not valid. Being a customer for T-Mobile I often see new faces working for the Elsa store. I don’t blame the former employee’s for leaving
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September 2021 by AHACKER07
Employee not very knowledgeable! Given incorrect information.
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April 2021 by Virginia Solis
Payment was toooooo pricy. ???
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April 2021 by nataly martinez
Do not go there or let you’re older parents go that do not speak English they do not care about customers and try to scam them and add a lot on there plan and do not care if your asking for a Spanish speaker they will leave them with the English speaker to try to scam them DO NOT GO HERE...
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March 2021 by Jose Moncada
I don't like the idea that they don't honor customer support.
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November 2020 by Denise Caraway
It was clear and present theft in my face...I've been trying to keep this situation between me and T- MobileNow im going to yelp to try to get help also civil suit
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October 2020 by Xtreme Marco
(Translated by Google) I put one ? because I still have not gone, there are 4 photos that wow that it is not even known what phones there are, if they are going to take photos, that are of the phones they have inside, do not take it to the hallway, I am not interested in the hallway , in a month I will see, there is only one cell phone that interests me and is the Lg G8 thinq.(Original)Le puse una ? por que aun no e ido, hay 4 fotos que wow que nisiquiera se sabe que telefonos hay, si van a tomar fotos, que sean de los teléfonos que tienen adentro, no le tomen al pasillo, no me interesa el pasillo, en un mes ire a ver, solo hay un celular que me interesa y es el Lg G8 thinq.
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August 2020 by Noah Carranco Solis
Payment was toooooo pricy. ???
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June 2020 by PETE SANCHEZ
T-Mobile need to lower their phone plans. and get better service for the Delta area.
