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November 2023 by Kevin Baker
Lauren Lee really took good care of us and her staff as well great people I am all excited for our new vehicle thanks Stanley Ford for the work and effort y'all did and y'all's kindness God bless
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October 2023 by Suzy Paramore
On 9/29/23 we were traveling with our 5th wheel from Dallas to Phoenix. Our turbo suddenly stopped working. After calling several dealerships, Stanley Ford said they could get us in for a repair.They stated they replaced the turbo coolant hose at a cost to us of $607.01. Imagine our surprise when the repair lasted less than a week, repeating the problem when we arrived in Benson, AZ.This time my husband completed the repair - at a cost of roughly $25 for the part.Not only were we gouged by Stanley Ford on price at a time when we were in dire need, it appears they used a substandard or used part that only lasted less than 700 miles.I guess knowing we weren't local and were leaving the area Stanley Ford decided to take advantage.My husband will be calling you to resolve this issue. If we are not satisfied be advised we will charging back this substandard service.Maybe if you are a "good old boy" from the country this place will take care of your needs. Don't make the mistake of needing them in an emergency! You'll be sorry.
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October 2023 by Colton P.
Quick response and help from Tom. His customer service is excellent and is honest and tells like it is and no beating around the bush. His crew has done an excellent job on truck while I was at work and calls me and informed me the status of the truck as it goes along through repair process.
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September 2023 by Mary Jay
Purchased a car from them and didn't buy as is, but a simple car fob turned into a Nightmare. They ran down my car and ran up my milage driving it back and forth to fix a key fob kept the car for a month and then wouldn't fix the other issue with the car. They are Big Scammers
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August 2023 by Randell Mull
I made arrangements to have my Escape repaired...the transmission was leaking. I was told what to expect as far as cost on the repairs and how long it would take. While they had my car I asked to have it serviced and checked out. They even washed and vacuumed it at no charge. All the employees were helpful and courteous and the cost was reasonable. If it's Stanley Ford you can depend on them to treat you right, especially in Eastland.
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August 2023 by Danny Herring
Received a recall notice on my wifesFord Fusion. Took it back to Eastland where we bought it. Those folks over there are great. They got the recall fixed in a timely manner. Always friendly and great service.
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July 2023 by Lee Daniel
It was very cool in the building!!! Nice atmosphere!! Nice people to greet you.
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June 2023 by Michael Nichols
Outstanding Ford dealership! Recently purchased a used F150 from Stanley. Our salesman Chad was wonderful, he took care of all our concerns. Service department is awesome as well. Overall great experience!
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June 2023 by Carol Lee Hamala
Hoping to own the Nissan Rogue currently at the dealership! The general mgr actually contacted me. It's nice knowing your not just a number! So far I am above pleased!!
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April 2023 by ITS2005
Worst customer service I'd had at a dealership in years. Called first thing in the morning and spoke with Bradley about a new car they had in stock (with a markup above sticker...!!). Told them I would take it if my trade in was a fair price. I sent vin, mileage, and pictures of my trade to get a value and said I'd take off work that afternoon to pick up the new car if the price was right. I waited all day and no call back. He text as some point about what note I wanted..?? No trade value, no numbers, nothing. At 6pm I finally gave up. I'll be going to another dealership. I guess these guys don't need any business. Would have been an easy deal for them and a hell of a commission for the salesperson with all the money over sticker. I'll never be back...
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April 2023 by Robert Rakosi
Nice service department. They serviced my truck at the appointment time and did a quick job of it.
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February 2023 by dana dana
I bought my car here two years ago. Chris Green answered all my questions and everyone seems to jump through hoops to get me answers I need on cars deets. Today I met with Tom Doar and his fella Kyle in the back works magic Everytime. Gary, at the service desk is ALWAYS a delight, super helpful, and always gets me in and back on the road! Sweet lady Becca is always cheerful and love seeing their friendly faces. I feel like I know this crowd and they are GREAT!
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December 2022 by Oleksandr Alfaro
Huge shoutout to Stanley Ford dealership. I was stuck on I-20 and they provided a tow truck to the dealership and treated me with respect and kindness. If you need Stanley service, be prepared to be treated with respect and fast service.
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November 2022 by Robert Bennett
This is my second time getting my pickup at Eastland Ford. everybody is very professional and I always get my truck service there for the last 5 years and i am very happy. I ordered my pickup thru Chris and he was very good at his work and knows his job. I always enjoy their friendliness and advice in the service dept.
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October 2022 by Elissa Atabala-Catherall
Stanley Ford took great care of me when I had to bring my mustang in for service. Mike and Gary in the service department made this whole process easy and I can not thank them enough.
