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November 2023 by Moses Vasquez
Great customer service and the gentleman was helpful and appreciated the Professionalism. Parking was very limited.
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November 2022 by Damon Valdez
They told me they would get me in first, waited an hour just for them to call me to tell me that my alignment was going to cost 295$? I will not be coming back. There is no wonder why no one is ever inside that company. It needs new management asap.
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June 2022 by Richard
I went in for a tire repair that was removed from the vehicle. The person in there never gave me his name and said it would be quick since there's 1 vehicle in the shop. Theu forgot about me and never mentioned it to the mechanic on duty. Waited 45 minutes before leaving. Never got the tire repaired. Horrible place.
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May 2022 by Phyrexia Hive
They had great tire prices. I got 4 new tires in one day.
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April 2022 by Elias Felix
Had a puncture in our tire and came to get a patch. Everyone was polite and prompt, the service took a while but it was busy and they had a nice waiting area.
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February 2022 by Claudia Owens
I came in for an oil change and asked about how long it would take. They told me 30mins- an hour tops. After eating lunch, came back and they didn't have the oil filter for my vechile! Seems to be an appropriate thing to check before you start an oil change. It is now 2 hours later and I am still waiting.
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September 2021 by Myriam Rodriguez
Bad experience my car was acting up and I was told to go get it checked there because of warranty but there all about who is going to pay them one guy Gabriel was a little bit more helpful but the juan guy was not helpful at all till the last day I took it and he sarcastically laughed and I said it’s not funny to me my car has not been working can’t turn of car because was afraid it would not turn on and he tells me well you should have taken it straight to the dealer ship to get it fixed and to my frustration went about 5 times but they kept telling me my battery was good to go get it checked at Autozone then they sent me to dealership to get checked because apparently it was the starter and they where wrong they just didn’t have the time to help me out and guess what it was the battery long story short save yourself from there service had my battery replaced at the dealership just so wouldn’t have to deal with them anymore
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July 2021 by Hexclipz
Bad experience my car was acting up and I was told to go get it checked there because of warranty but there all about who is going to pay them one guy Gabriel was a little bit more helpful but the juan guy was not helpful at all till the last day I took it and he sarcastically laughed and I said it’s not funny to me my car has not been working can’t turn of car because was afraid it would not turn on and he tells me well you should have taken it straight to the dealer ship to get it fixed and to my frustration went about 5 times but they kept telling me my battery was good to go get it checked at Autozone then they sent me to dealership to get checked because apparently it was the starter and they where wrong they just didn’t have the time to help me out and guess what it was the battery long story short save yourself from there service had my battery replaced at the dealership just so wouldn’t have to deal with them anymore
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May 2021 by Albert De La Torre
Excellent service
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January 2021 by Angelica Gonzalez
They did a great job on there service! I highly recommend!
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November 2020 by Horacio Pina
Great service, went in for oil change and tire repair I got in and out fast
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February 2020 by Shared with: Public
Excelente servicio y atención al cliente
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October 2019 by leopoldo de hoyos
Very helpful with my needs they were able to get the tires I needed
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July 2019 by Norma Reyes
If I could put 0 stars I would! Ive never heard of a Good Year that doesn't have mechanics during lunch! Instead they had a customer directing traffic! Driving 400 miles to the next Good Year to get decent service. Low tire and we had to wait until they were done with lunch. Been Good Year customers for years and have never experienced this! If your coming to Eagle Pass make sure your tires are not in need of servicing especially during lunch! I'm sure the corporate office will love reading my formal complaint! Couldn't get a word with an employee cause she was too busy on her phone meanwhile the other employee updated his Facebook status out to lunch! 🙈 Come on Good Year these people have made a mockery with your name and logo they need to be let go! Thumbs down Eagle Pass Good Year! 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎 👎
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June 2019 by Mike Garcia
Always good dependable service. Competent & efficient .