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June 2024 by Lil Mama
I am so happy to have shop in the store
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June 2024 by Patricia Terrell
I got good deals in this metro place every time
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June 2024 by Kellie Hecht
This metro is better than other metro stores in Wheatland they make me happy
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June 2024 by Jose Gonzalez
This store is very help full
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May 2024 by E. C.
I needed to help a friend separate her line from an existing Metro account since her circumstances had changed. The employee at this Metro, named Ram, was very helpful and efficiently helped us find an affordable Metro plan for her phone service.
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May 2024 by Bobbyjohnson
Excellent service in this metro store
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May 2024 by phaneendra kumar12
Excellent service
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May 2024 by eddie winters
Been coming here for 2 years now great customer service and they're always helpful
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April 2024 by N. J.
Never shop here!!! They're going to rob you, they make up their own prices. I hope they go out of business...
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July 2023 by Eva Sanchez
Be careful with the people at this location. Either they are not too bright or dishonest. They overcharged me $35. for my purchase. I had to tell them multiple times that they overcharged me and they kept on trying to dismissed it by saying it was the connection fee then it was the taxes. I remained firm and had them calculate my purchase on a calculator before they admitted it and refunded me the overcharge.. It was so disturbing that I didn't let them transfer my information from my old phone and did it myself.
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July 2023 by Ms. CR
I would give Mr. Ram 10 stars if I could!! He was extremely efficient, knowledgeable, patient and answered ALL of my questions thoroughly. On top of the great customer service!! Highly recommend and will definitely drive the twenty minute drive just for this excellent service!!!
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July 2023 by Nakia Muffinraisin
The retail sales representative are very helpful, patient, and knowledgeable. I always come to only this metro store
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December 2022 by Joe Cole
FYI if you have Metro phone service and are trying to switch from one phone to another phone and need to activate the new phone... here's how you can save $30...If you visit a franchise Metro location (like this one at Wheatland Plaza), then they will charge you around $30 for this service. However, if you have your old phone handy, you can do this for free by using the MyMetro app. If you have any issues with the app, then you can call customer service (611) and they can assist you over the phone. Note that there is also a $30 charge if you call, but they will waive it for you if you cannot complete the process through the app. Their phone support folks also provide really great customer service and are easy to work with.The only thing I'm unsure of is what the process is like at a corporate location (like the one Cedar Ridge) and whether they charge for this service. Google says that it might also be free.I felt I should call this out because I initially visited this franchise location at Wheatland Plaza, was told there would be a $30 charge, but then they finally told me it was free through the app when I pushed back on the charge.I'm guessing that some people just pay the $30 without realizing that there are more affordable (i.e., free) options available. The service at this location is normally pretty good, but this situation was a little frustrating.
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July 2022 by La Shaun Wallace
Very Professional
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June 2022 by Whitney Harrison
Andy was great and had a lot of excellent deals?
