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“I tried to resolve an issue with my account over the phone but I had no luck, so I came to this location. Tylar was able to help me fix the problem and was very professional. I also didn’t have to wait long to be helped which I appreciated. Overall, I recommend this place. ??”
“Chris was super helpful and very knowledgeable about how to get my new phone to work after having several problems I had with representatives over the phone! Ask for Chris and he will get you sorted out ✨”
“Great advice from part of the adviser Benedict Spittler. We managed to solve al my inquiries and helped me picking an internet and brand new phone that fits my needs!! really kind.”
“I am simply blown away by SpeedNet!
•1. Top-notch customer support (Alice was so thorough and sooo patient)
•2. Ease and convenience of self-installation (seriously - even the MOST tech-challenged peeps can do this)
•3. Responsive tech-support (shout out to Mark’s step-by-step talk-through over the phone) to make sure activation and setup are seamless with no issues for multiple device connectivity.
Honestly, I was a bit skeptical coming from 20+ years of AT&T’s more widely available metro coverage to a rural area where their coverage is so minimal it was staggering. Add to that a town with limited providers and I wasn’t too confident trying to choose what I prayed would be a reliable internet source.
But so far all is quite stable and running extraordinarily smoothly with no signal bounces or lags whatsoever yet! Well done SpeedNet!!
BarbiF”
“Absolutely the best ISP. How many times have you been pissed with ATT or Spectrum and sat there listening to elevator music for 20 minutes only to finally get some outsourced support on the phone. Stop the madness and switch to an awesome local company. We’ve used them for our business in Deep Ellum for 10 years now and they are amazing.”
“Excellent place to buy and ask questions, they know all the promotions and always have a solution for the customer MARIA OCHOA and Ms. SELENA are EXCELLENT, GO WITH THEM”
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
“I have to take the time to let everyone knows about the great service I have at this location. Nick was able to order a new phone for me and after phone has arrived he reach me and connect me with Maria that was able to make all this process easier for me. She was very professionalhelpful and was sure that I do know how use my new advice. I do recommend any person needing a new device. Friendly team and clean store. I will give them a 10☆ Definitely be back for upgrade my kids devices soon. Keep providing that great service guys.”
“I had the most wonderful experience purchasing two phones for me and my husband. The process was so quick and easy and as soon as we walked in we were greeted by smiling faces. The woman who helped us (mari) what's the most kind, helpful,and funny person. She was so nice me and my husband went and told our friends and family to go and see her ?. I would definitely spend my money here again and I highly recommend this T-Mobile store.”
“Kayla was exceptional, probably had never had a customer like my husband, a thousand questions and frowns. Very seldom satisfied with prices and product selections no matter where we go..this young lady took it all in stride, her smile and patience was so effortless, she took the time to walk my husband through his new device more than once and never balked at his 20 questions.
Not to take away from the other staff, great all around atmosphere...”
“Omg! Javier is amazing efficient knowledgeable and very fair. I am so thankful for the encounter. He gave me options and he made sure that all my needs were meet with exceptional service. Hands down the best location and service I’ve ever received on my business account. Not going any where else for my business needs.”
“Mike the manager provided excellent customer service experience. Although there may be a brief delay when it comes to customer experience. Your wait time will be well worth it. The employees are friendly and extremely helpful. Overall you will be one satisfied customer!!
Please remember having patience goes a long way!!”
“I found myself in a predicament but MsCynthia at the Illinois location went above and far beyond to assist me. With her help I was able to do what I needed the next day with no issues, so Ms. Cynthia my grandmother andnI truly thank you! #1 Boost Mobile!!!”
“They helped me with a new phone and with switching over to Boost, which by no fault of theirs turned out to be quite a challenge. Nonetheless, the two ladies who were working that day stayed with it - made several calls to customer service on my behalf - until they got it done. I'm really happy that I went to this store specifically because I don't think I would have gotten that level of customer service at just any location that sells Boost service.”
“Have been with Legacy for years at 2 locations. Great service. Friendly, helpful customer service when I have questions. Quick reply to any problems. Highly recommend. Very affordable”
Open 24 hours
400 S Akard St Suite 230, Dallas
Internet Service Providers
“We needed something more reliable than our cable service, the installation was clearly defined, clearly priced and completed ahead of schedule. Two months in and we haven't been down for a second, with faster speeds. Could not have been easier.”
“I loved the service she was great in showing me how everything worked and gave me specific details on how everything worked and thanks to her I have my iPhone 8.”
“To cool! Everyone was very friendly and nice! The environment was really welcoming and the service was top tier! Couldn't get any better! I wanna give thanks to Alex who was a grand help today helping explain how phone plans work to my family and with amazing professionalism! He is the best!! Great guy! This place was clean and very comfy thanks to the places to sit.
Amazing customer support and speed! This guys know what's up! Keep it up Everyone you are all amazing!
If you are looking for a place to get a phone setup or a line or new plan, come here they will treat you right and help with every step along the way!”
“Amazing how a TMobile employee took only 5 minutes to solve my problem with my booking app that was still taking them 3/4 months to figure out the problem! She's at TMobile on Carrier & Jefferson in Grand Prairie, her name is Elisa, Hispanic with blonde hair, so sweet, so patient. She was honest, friendly when she told me she was not aware of how all apps work, but sat me down and went through my phone had me log in to my email and WUALA!! If you are looking for a phone, ask for her, let here know Pocketsuite app girl sent you LOL, after all this, I'm still not staying with this darn #POCKETSUITE app! -_-”
“You can get an iphone 6 for $50 plus first month$50 plus $15 activation when you switch from another provider. Total is $130 with tax. I got 2 lg stylus 4 for $120 including 2 lines on unlimited data not bad at all. The screen protector they gave me was paper thin and had a tab at the top which peeled off within an hour. The cases are $13 a bit overpriced i got a tempered glass screen protector and case on amazon Prime for $8 with free next day shipping. Great customer service. Overpriced cases and limited selection as well. But if your looking for a good deal on 2 phones this is the place to go”
“Irma was a huge help! Made switching over from ATT a breeze i was surprised that for 2 lines and brand new phones i was paying less with Verizon than i was for just my one line with att.”
“The customer service here was excellent- Jarrod was phenomenal. I had a complicated iPhone purchase issue, and he was very knowledgeable and went above and beyond what was necessary to resolve the issue!!”
“I was having issues with my cellphone, so I came to this location yesterday 02/09/23 after work. Upon entering the store, I was greeted by Gary and Victor. They looked at my phone and told me what the problem was. Since my phone was old and outdated, I decided to take their advice and get a new one. At no time were Gary or Victor pushy or just trying to sell me unnecessary products. They were both kind, professional and very efficient. I will most definitely be coming back to this location! Thanks Gary & Victor for your patience & guidance in assisting me.”
“Great service! The lady there is very knowledgeable about the phones and the plans. She also explained all the benefits of phone insurance to us, which helped us decide in adding it to all our phones that day. I do have to point out that this is the cleanest Boost store I have ever walked into. Visit her today and avoid a headache and a possible scam somewhere else. She knows what she’s doing and she will sit there and help you switch all your stuff over and help you with your gmails.”
“(Translated by Google) Excellent service, I highly recommend this store, I changed three subway lines and I didn't have the information and the girl named Mary said that she got everything, she made it very easy and at the end she asked us if we wanted all the information in phones, that is no longer seen, GO TO THIS STORE(Original)Exelente servicio,les recomiendo mucho esta tienda,cambie tres líneas de metro y no tenía la información y la muchacha que se llama Mary dijo que ella conseguía todo,lo hizo muy fácil y al final nos preguntó si queríamos que nos pasará toda la información en los teléfonos,eso ya no se ve, VALLAN A ESTÁ TIENDA”
“Today I was assisted by sales associate (Jaiden) and manager (Tariyan). They were great! Tariyan greeted me warmly and quickly connected me with Jaiden. By the way that I was treated, you would’ve thought that I was Jaiden’s biggest sale of the day. You can tell his standard of service is excellency regardless of the clients issues/needs. I truly appreciated that.
Each time that I visit this location, my experience is phenomenal. I’ve been assisted by two other male sales associates and a female associate over the last 1.5 years - my experiences have been consistently pleasant, professional and efficient. This location is by far the most well ran and trained in excellency. Other locations in DFW could learn a lot from this team!”
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“I needed a new phone and am not great w technology. Nick at Boost Mobil in Duncanville helped me. He went above and beyond to help me understand at least the basics. He was so kind and so patient. I really appreciate the time he spent with me. He needs a raise!!! Thank you Nick. God bless you.”