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July 2024 by Tien Hoang
Only went back the second time because they changed the WRONG TIRE after a long wait although I had an appointment, never go back again. The supervisor and manager are not good leaders to try to make things right the first time with customer, when couple staffs are nicer than them, aplologized acknowledged the situation is truly messed up. I had to argue to why they should put me in front of the line right away, instead of waiting at least another 2 hours for them to fix their mistake or come back another day with a current leaking tire they left in my car as the managers suggested because it is a Sunday!!?
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March 2024 by Rachael B.
Costco has become overly concerned with harassing their members to see your membership card when helping them cut costs by checking your own items out. Pathetic. Thanks for making loyal membership dues paying customer of almost two decades feel like a petty criminal
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November 2023 by Sue Bowers
They had the tires for my SUV in stock and on sale. The service tech was very courteous and the vehicle was ready within an hour.
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November 2023 by James Crook
They do a good job, prices are decent.
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August 2023 by Espana
Their rating is so fabricated. There are TOO MANY BAD reviews.They damaged my rims, and Costco refused to pay to fix them. I have always taken my vehicle to the dealership but I purchased all brand new tires and took the lazy way and decided to have them put them on while I was there when I should have taken the tires to the dealership to put on the rims.STEER CLEAR OF THIS COSTCO TIRE LOCATION unless, of course, you'd like your vehicle damaged. After the fact, my friends car had even been stolen from here under their care. We are CANCELING our membership and our family's membership. I would have never expected this from Costco. They're supposed to be superior to Sam's. Definitely not, as we walk up to cancel our membership, the tire guy drops someone else's tire right now ? what are the odds. Just pathetic of Costco to have guys like this working for them damaging peoples vehicles, and they don't take responsibility.
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July 2023 by thomas micallef
Just left this location-Had an appointment, and after checking on the car after leaving it for over an hour we were told that the car had not even been taken in yet and was still sitting in the parking lot.The least they could have done was give us a call and heads up at the 30 minute mark that they were running behind, but instead we had to check on it ourselves after spending over an hour in the store giving more money to Costco.Not good customer service
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April 2023 by Fred T.
I visited this store this week looking for a specific item I had purchased here before. Couldn't find it. It had been moved. Found an employee who told me where she thought the product was and basically pointed in the general direction. She was wrong (and lazy.) Then I found Yolanda who was folding clothes in the apparel department. Miss Yolanda stopped what she was doing, led me on a search and found the product for me! Thank you, Yolanda! You did your company proud. I'm hoping Costco management reads this and realizes your value as a five star employee.
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April 2023 by Mary Ann J.
First, let me say I love Costco. I do have a beef with the self-checkout not having customer use scanners, which even Home Depot now has. I had a 14 item cartload, which had to come out of the cart, scanned, then be placed on the verification plate, then reloaded in the cart. A less than one minute activity with a hand scanner took close to five. When the store first initiated the self-check out, there seemed to be a help to scan in the cart. Now, it seems the assistants mainly act as traffic cops to direct people to visibly empty machines and no longer scan. So Costco, how about letting your customers have access to the scanners? Oh yea, and then there was that frosted cake that only had the bar code on the top....
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March 2023 by Roberto R.
This review is for the Costco Pharmacy. They never have anything in stock and they waste your time telling you the medicine will be available the next day only to tell you that they can't get it. Just save your time and go with another pharmacy.
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February 2023 by Eye W.
Costco is trash! Their products breakdown all by itself. No wonder they have unlimited return policy. Even they know their products is trash!Food is terrible. Everything is really overpriced. If you do the cost per unit, it comes out cheaper just to shop at a grocery store. This place ain't nothing but a flea market with a club membership. What a dump! Never shopping there again.
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January 2023 by Lex B.
I love Costco! It's literally my favorite store! I grew up going to Costco as my parents joined in the 90s and I quickly became a member when i was old enough. I even worked at the distribution center! Even if your just a household of 1, you can benefit from all the Costco goodies! And the free samples, YES PLEASE! On this visit I even noticed a tire air station in the parking lot!! (Not sure if it's free, but still convenient!) Even if your NOT a member, buy a gift card and shop with it. I'm pretty sure you'll want to be a member after your visit!
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December 2022 by D O P
I went to Costco Tire Center today for tire service on my car. The staff was friendly and very helpful. They answered all of my questions and serviced my car in a timely manner. I plan to return for future tire service. Thanks Saul and Sanchez!
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November 2022 by Georgia B.
If you're a Costco member you'll get the best gas prices 95% of the time. The lines for gas are shorter during the late morning and early afternoon hours and then get super long after the kids are out of school and people begin to leave work, BUT no matter how long the lines get, they move along pretty fast. Costco employees and members at this location have the routine down and get the line moving along. Remember to turn your car off when pumping!
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October 2022 by xinxin yan
The best service that I never had. Specially thanks for the supervisor Colby Pandukht. Was shocked when I heard studs were gone. Guess what? they do take care of the customers. they directed the procedures how to take care this problem without pay any! I could not believe that I got this fixed as same day. Just want to say you all guys are awesome.
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September 2022 by David H.
I have been a shopper at this location since t opened. Always enjoy stopping at the food court. That is becoming not such a good experience anymore. When they doubled the cost of the iced coffee drink that was a let down. Now the pizza has been worse over the years. The crust Originally was awesome then changed. It was still good Pizza. Now its soggy and limp. Terrible. Fix it please. Maybe its staffing changes over the years. Idk.
