Costco Pharmacy is a business that receives praise for its friendly and polite staff, with specific employees noted for going above and beyond to help customers find products. Shoppers express a strong overall love for Costco, describing it as a favorite store with many goodies, free samples, and convenient amenities like a tire air station in the parking lot. Members and non-members alike can benefit from shopping there. However, some challenges are noted. The pharmacy can take a very long time to fill prescriptions, sometimes not ready until closing or the next day. In the main store, finding employee assistance can be rare, though helpful encounters are appreciated. The self-checkout process receives criticism for not providing customer hand scanners, making it slower as items must be moved from the cart multiple times. Additionally, the gas station is highlighted for offering the best prices most of the time. While lines can get long, especially in the evening, they are known to move quickly thanks to an efficient routine followed by employees and members.
I have been calling the pharmacy all day today and they keep hanging up the phone, what profession does that !!! Sorry service
August 2023
They never have the prescriptions ready when they say. Then you have to call and make sure before you head up there. Just slow. They aren’t like Walgreens or CVS so I don’t understand why it takes so long.
February 2023
Staff is really nice and polite. The only problem we have is it takes forever to get your prescription. They received my prescription in the morning and it won’t be ready till right before or at closing and a couple times not till the next day. And if you call them all they say is that you will get a text when it’s... read full comment
