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February 2024 by Keyairah Richardson
The best service I was in and out.
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February 2024 by Ramir White
Awesome store and staff! Will definitely continue to keep coming here for all my phone needs!
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February 2024 by shanice harris
Manger Trelan and his staff were amazing and helped me finance a new phone while saving money on my bill!
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January 2024 by Sexie50diva
Customer service is terrible they never have a technician and they don’t care about helping the customers at all they need to shut this location down
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January 2024 by Trelan Brown
Customer service is amazing. I will definitely recommend this store to others.
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December 2023 by Willie Fobbs
Your Rep was condescending, impatient and unprofessional. He knew he had ticked me off because after I was done he let me just simply walk out. No have a nice day. No TJX you. Nothing!
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November 2023 by Dgz 1111
Horrible service.. I only had service for less than a week when I went to this location to update info. I don't know if the clerk knew what he was doing but he ended up transferring my info to someone else's account and then put my # and info as fraud!!!I've cancelled Att and don't plan to deal with them again.I truly hope my information has not been compromised.
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November 2023 by Sunda Cooper
The young lady with the pretty eyes and her manager gave exceptional service today.I will be coming to this store from now on.
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November 2023 by Charlotte Ingram
Well, I went to that terrible AT&T store in Cedar Hill and hated it! even the sales person tried not to get me to go to the Duncanville store, by telling me that it was going to be hard to find, dude I have GPS, and I went to the Duncanville store and got helped out immediately. That will be my go to ATT&T store from now on. Cedar Hill sucks!
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November 2023 by Georgia Traylor-Julien
I received good customer service from the AT&T representative who managed three customers in a professional. And efficient manner.
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November 2023 by Anthony Williams
Kevin explained everything to my satisfaction and the other personnel was very friendly and helpful.
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September 2023 by Erika Jones
I came in so distraught because I had tried to switch my services and it was a whole ordeal that left me in tears sitting in front of Xavier. Not only did he express concern by grabbing me some napkins, he put the tv on for my daughter so that I could handle business. He took the time out to listen to me and brought in his manager Kevin to assist me with my needs. Not only were my needs met, but the experience was way more than I expected! I had to leave and return with my oldest daughter. Kevin also included my children, playing with them and making them apart of the shopping experience as well! I felt the positive and loving energy they have for their job and the customers who come in. They listened to me and ended up giving me perfect ideas for my small business I’m growing! Just because of these 2 I felt so much lighter in my world of explosion that day! They really changed it around for me far beyond what they know just for being so nice and generous with their support and sympathy! Thank you Xavier and Kevin for the amazing experience!
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September 2023 by Pamela Hedgman
Ordered iPhone charger and went to pick up at this store. They were rude and said i was not authorized to pick up item(already paid for).Manager was no help he never bothered to look and see i was authorized buyer and just cancelled my order. Poor poor customer service. Went to another store they pulled up account and gave me my purchase.
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August 2023 by Sara Duran
Xavier provided poor customer service. Wouldn’t go back or recommend anyone here
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July 2023 by Stephanie Hernandez
I’m so glad I came to this location and getting the best customer service experience thanks to Danny he was really informative and patient! I will be coming back here for any future purchases or issues I may cross. Thank you very much danny!
