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October 2024 by Janie munoz owen (Jo)
This place is so amazingly beautiful it is kept do nice and clean quiet the beds are so comfy a must stay a night ❤️❤️❤️
Rooms: Amazing no complaint
Safety: Well lit areas
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September 2024 by jay bhakta
Amazing Hotel with quality service and friendly staff.
Rooms: Outstanding facility
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September 2024 by Jason Fogg
WiFi is great , rooms are clean, and management and front desk are super friendly.
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August 2024 by Brian Lindahl & Family
We were double charged for one night and have yet to receive a refund despite multiple phone calls.
We are told they will call us back and they don’t and now when we call we are told he is not “in.”
We were in town for Doggie Days and booked two nights. On the third day we went to the front desk to pay for an extra night. They took our card and charged it but ALSO charged the card they had on file from the first two nights.
Breakfast was picked over and very limited.
Rooms were decent even though its an older place; however, your feet will turn black walking on the “wood” floors without socks. A/C worked well.
Sadly we won’t stay here again. In high school I worked here; it was the Holiday Inn before they built a new hotel on the south end of town. I worked the front desk; good memories but its definitely not the same!
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August 2024 by Nathan Jackson
Edit: after staying here for work over a month things in this review need to be changed. First there was ALWAYS issues with the housekeeping. They always forgot something or just outright skipped the room. One time after working in the heat, over 100 degrees, came back to the cleaning staff having turned the AC to the room off. The room was almost 90 degrees.
Next I was told when I booked the room that the rate I was given would be honored for my entire stay, that was a lie. And that I would not be asked to leave. That also was a lie. A large company came through and offered to pay more money a night for a bunch of rooms so the management kicked a bunch of people out of their rooms to accommodate this large company instead of being loyal to the people that had already been staying there. Forcing us to try and find somewhere else on pretty short notice when everything in town was booked full due the turnaround job going on at the Valero refinery. Then when I told them I had moved everything out and I was checking out, they said oh we can extend you if you want. No, you showed your true colors. No thanks. Id rather not give my money to you.
So to summarize, if you are going to stay a night or 2 and nothing else is available this would work. If you need anything longer, stay at your own risk. The management WILL cancel the reservation or agreement they have with you to make more money from someone else.
Not a bad place. The staff are what really make this place stand out. They truly go above and beyond to try and accommodate you, or when you have a problem to fix that problem to the best of their ability. The rooms are nice and the breakfast is pretty good. It's in a pretty good location as well. I will be staying here again if I come back here for work.
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July 2024 by Jimmy Thomas
Very Clean .. Great Staff .. Awesome
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July 2024 by Tony Mullins
Great stay... special thanks to the staff.. very accommodating.... thank you..
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July 2024 by Heloise
Rooms: Adequate. Some amenities in the bathroom or not good
Nearby activities: Grocery store just across the street
Noteworthy details: Front desk was very helpful and kind
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June 2024 by Alex Tadvi
I wanted to extend my heartfelt thanks for the exceptional facilities and services provided during my recent stay. The comfort and convenience offered by your hotel made my visit truly enjoyable. From the immaculate rooms to the top-notch amenities, every aspect of my experience was superb.
Thank you so much. which made me feel welcome and well cared for throughout my stay. I feel like i am stay in my house.
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June 2024 by Joey Hartsough
I'm not much for hotels but this one was clean. Their breakfast was good. I only stayed here because there were severe thunderstorms and I didn't want to camp in them.
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June 2024 by Mark Rosenfeld
They played games with the rates which I didn’t appreciate. Other than that it was okay. It’s basic accommodations and clean, that’s what you want when you crash for a night.
Rooms: Clean and basic.
Walkability: Shopping, restaurants, the State Farm guy (see the picture,lol).
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May 2024 by michelle Perez
This hotel was so disgusting we found a bed bug in the room underneath the bed, I think this city is just full of bed bugs in most of these hotels. Asked for a refund immediately, had to dispute it with the bank.
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April 2024 by Gary F MacGregor
Nice hotel, well lit, quiet.
Very comfy beds .
Should have been a bit cheaper IMO.
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March 2024 by Guy Blunt
Excellent hotel. Stayed several times. Customer service was outstanding. Highly recommend.
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February 2024 by Robert Michael
Rooms are clean ,beds are comfy....and the breakfast is actually pretty