Wells Fargo Bank in Dripping Springs provides personalized attention to help customers achieve their financial goals. The branch offers a range of everyday banking services, including withdrawals, deposits, and wire transfers, though medallion services are no longer available. Customers have reported positive experiences with the staff, noting their helpfulness and willingness to explain policies and procedures clearly. One customer shared their appreciation for a banker named Mario, who took the time to answer questions regarding account handling and demonstrated kindness in his assistance. Another customer praised the branch manager, Kasey, for his exceptional service when they faced issues with a business account application. Kasey was described as personable and dedicated, solving the customer's problem and even providing checks as a gift. Overall, the team at Wells Fargo Bank in Dripping Springs is committed to delivering great customer service and ensuring a supportive banking experience.
This is my home Wells Fargo, and I go in for every little thing, withdrawals, deposits, wire transfer, etc. The only thing they no longer do is medallions.
I've always had great support from the entire team in this branch.
February 2023
The most interesting happening in this declining branch was having a teller tell me that the ATM wasn’t their responsibility.
August 2020
Wonderful experience with all of the staff here today. Kyle was very professional and addressed my needs quickly. The bank manager was also excellent in helping me get an appointment quickly so that I could obtain a temporary card today. All protocols were in place and I felt comfortable through the entire process. Thank... read full comment