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October 2023 by Ron H.
92 year old immunocompromised gentleman has been trying to get a COVID booster and they repeatedly allow him to make an appointment but then call and cancel. Their system of scheduling appointments is primitive and wholly unacceptable. Try calling to get an answer to any question and getting a simple answer has proven to be impossible. We have had it with this pharmacy.
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July 2023 by John M.
This issue is becoming a monthly event as the register person claims to have all discounts as well as "senior" day discounts and boom not put in which means they have to put all the items through the resister again,..holding up the growing line behind us,..and today when my wife asked too see the manager, the lady says "I am the manager" guess it time for a new manager on senior day. Believe me I'll be there and we'll see about getting it right the first time.Senior Citizen
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May 2022 by Darcy Rogers
It was really quick and easy. The staff were very kind and friendly!
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May 2022 by Will F.
I just want to say that Terry, the Walgreen employee who gave me my second COvid booster yesterday, did a very good job. Very gentle, she did not hurt me at all. I hardly felt the shot, & then it was over!
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March 2022 by Michelle A.
I got both my covid booster and flu vaccines at the Walgreens in Dripping Springs.. the first one was a long wait.. 1 1/2 hrs after appt time.. the second was great.. no line at all.. super quick.. overall the employees are helpful and nice.. also a good place to pick up on sale household items.
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December 2021 by Bill S.
DO NOT GET YOUR PHOTOS PRINTED HERE. I had 50 photos printed here and 25 of them came back incredibly blurry. When I went in to get them fixed, one of the employees happily helped me, and fixed the problem. Half way through fixing them she had to leave to the register, and the manager came to help. He was very rude and did not listen to me whatsoever. I told him I only needed 8 photos re printed (since the other employee had already fixed the other 13), and he ignored me and went ahead and reprinted ALL 50 photos again. The new 50 photos were also blurry and he proceeded to tell me they're was nothing they could do. I told him that the other employee was able to fix the photos but he refused to print them again, saying "we are unable to fix them," and then walked away from me.
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December 2021 by Michelle B.
The wait times in line for pharmacy are far too long. Usually a minimum of 30 min. It's unacceptable. As much as I usually prefer Walgreens to CVS, I think I'm going to have to switch my prescriptions to the CVS near my house. It's a shame.
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December 2021 by Linda A.
Not only the slowest but the rudest pharmacist and techs that I've ever experienced in any Walgreens. One of the pharmacist argued over a prescription that my doctor prescribed saying that she did not know why he would prescribe that particular drug as is she is a doctor. Everyone needs to get on good RX for a coupon to lower the drug sometimes almost up to three times less.So the very young, very old or maybe somebody that doesn't understand the language are paying these high prices because the pharmacist doesn't bother to look for a coupon. Dripping Springs people to drive to Austin because I think it would probably be a shorter time than waiting in their long lines.
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November 2021 by E A.
I can't even give this Walgreens one star they are so awful. Today, November 21st, the pharmacist didn't show up to work so the pharmacy is closed. My son needs the rest of his unfilled prescription and not sure what we will do. Walgreens is an awful pharmacy. Take your prescriptions elsewhere
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October 2021 by Cindy E.
I'm done with this place! Their hours are way too short, and I've wasted hours waiting in lines where the I find the average time taken is 10 -15 mins a car. If there are 2 cars in front of you (and there usually is that or more), plan to sit there for 30 minutes. Maddening! They so grossly overcharged me (compared to other pharmacies) for a pet Prescription, it was an insulting ripoff! They constantly screw up getting refill status' right, leaving me without pills I need... This is the most irritating business I've ever struggled along with. NO MORE. I'm transferring all my Perscriptions to H‑E‑B. Walgreens is NOT the only game in town!
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October 2021 by Chay K.
I've had numerous issues with this pharmacy but the most recent one prompted this review. My doctor called in a Rx for 15mg 2Xday. When I picked up my prescription, I received them as 5mg 2XDAY. I confirmed with both my doctor and with Walgreens that they did receive the prescription written as 15mg 2Xday. Rather than owning this mistake, Walgreens has claimed to both me and the office administrator for the clinic that they were out of 15mg pills and therefore substituted with the 5mg. This would make sense, if they had actually provided enough pills to make up for that dosage, or if the bottle didn't explicitly say "5 mg 2XDay". I'm not sure it is within the power of a pharmacist to change a dosage without consulting the prescribing doctor. Furthermore, Walgreens' inability to say "we prescribed the wrong dose" caused a lot of confusion between me and the clinic. This is a controlled substance and I am lucky that I have a good relationship with this clinic and medical staff. But the way Walgreens handled this is irresponsible, negligent, and can absolutely make patients appear drug seeking. After resolving the dosage issue, I was informed I may have to pay out of pocket for the pharmacy's mistake. Luckily the medical administrator called them and was able to rectify this. The medication was still being "verified" this morning, despite Walgreens having been sent a new script and, to my knowledge, speaking with the clinic at least twice yesterday. When I called this morning to ask why, the woman I spoke to was exceedingly rude, condescending, and implied the dosing issue was not Walgreens' mistake. I have been massively underdosed and the Walgreens team has been misleading with both me and the office administrator of the clinic. Not a single apology from Walgreens, but continual disregard. The medical staff at my clinic, who are in no way responsible for this, were more apologetic and empathetic to this situation.
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September 2021 by Ralph C.
If you enjoy sitting in your car for ten to twenty minutes just to pick up a prescription almost every time you go there, this is the pharmacy for you. Worst service of any Walgreens I have ever experienced. And they don't care.
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August 2021 by Todd T.
Worst customer service of any pharmacy I've ever been to. Flat out refused to fill my prescription, some young kid claiming to know more than my doctor...are you kidding me??? What an arrogant j**** This place is negligent and fraudulent, I would not support them even if I have to drive an extra 50 miles. CVS Drip is no better. GO SOMEWHERE ELSE!!
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March 2021 by Angela B.
I have utilized the "Fedex drop" and it has been the worst 2 experiences. Both times my package has been lost. I never get a confirmation its received.
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January 2021 by Amanda H.
Although they are friendly they are beyond agonizingly slow in the pickup line. I don't know if they are understaffed or what. It has been a constant issue even before Covid.