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October 2022 by Lisa Vue
Very friendly team. I had my 2 yr old with me when I went to their shop. Troy was friendly and greeted me. Helped me get everything arranged. Helped me get my rental and helped me set up child's car seat. Not only they did great work on my car but went above and beyond for their customers. I would recommend Universal Auto Hail Repair to everyone who needs hail damage repairs on their car.
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August 2022 by Mai Vang
These guys are great! Had a great experience! Took my truck in for hails damage repairs and they got it in and out in 3 days. They were great at updating me on everything. Everyone was great and very friendly! Will definitely go back to them again in the future!
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August 2022 by Theng Moua
Mark did a fantastic job of letting know about his team and their experience. went into the shop and was welcomed like a family. the hail damage repair they did was phenomenal. definitely the skills and experience shows.
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August 2022 by Monica Kohler
Serious hail damage to my Cadillac. Universal made my baby look like new, very please with the customer service and easy process. Loaner car was a plus. Thanks again! Dan Dwyer
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July 2022 by Shannon Frangenberg
After waiting months to get in with another shop, Universal Auto Hail Repair was able to get me in the same day I called. My car looks like new after quite an extensive hail storm. They had a rental vehicle available for me, waived my deductible, and gave me $50 because someone else referred me to them. The car was done earlier than expected and they did a fabulous job. Everyone I encountered was pleasant, friendly, and helpful. I know where to go if we ever have hail damage again. Universal Auto Hail Repair has earned a lifelong customer.Services: Painting
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July 2022 by Casey D.
Awesome job!! The staff is super professional, friendly, quick, and do an amazing job! Highly recommend the team! Will gladly use them in the future if we ever need hail repairs done!
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May 2022 by Matt Mollman
Universal Auto Hail Repair’s entire team was fantastic! After putting off the repairs for my and my wife’s cars for fear of the process, Universal made the entire process unbelievably easy. They have their own rental fleet through Hertz and do all of the heavy lifting and coordination with the insurance company. Everyone we interacted with was courteous and knowledgeable, A+ customer service. And of course, the finished product was two cars that look brand new again! We would definitely turn to them again for any future hail repairs and strongly recommend them!Service: Body & Trim
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May 2022 by Patrick Morales
Universal Auto Repair did a great job fixing the hail damage on my truck! They were very thorough and worked directly with my insurance company to make sure everything was fixed properly.They worked with me on a rental vehicle as well which was nice. Lisa was very helpful. Would recommend to anyone needing quality work on hail damage repair!Service: Body & Trim
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May 2022 by Noemy Talamantes
We are very satisfied with Universal Auto Hail Repair. They (Dylan)came to my house to look at the damages on my vehicles prepared with a rental. They took my car, left the rental and called me 2 weeks later when my cars were ready. My cars look great and the whole process was a breeze with them. Dylan is pretty great, he was always kind, professional and knowledgeable.Service: Body & Trim
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May 2022 by Brent Andrew Snyder
I woke up in the middle of the night to hail falling all over my car. I found a local place with good reviews that would handle the claim. However, I met some door to door salesmen for Universal Auto Hail Repair. At first I was skeptical since they had a new location and I didn't know anything about them.However, they offered a lot of benefits that really sweetened the deal. They reduced my deductible significantly and got me a nice rental car for free while they worked on my vehicle. They also showed me around the shop, which had multiple cars at various stages of repair. They even repaired some door dings and touched up a few rock chips on my hood as a bonus (they let me keep the touch up paint, too). When I picked up my car, all the dents were not only smoothed out perfectly, but the car was immaculately clean!Every aspect of my experience was A+. If these guys come knocking, it will be worth your while to have your hail damage repaired.
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May 2022 by Jason Chiang
Universal Auto Hail Repair definitely exceeded my expectations. I was thoroughly impressed with their workmanship, my car came back looking like it was brand new. They helped me out with a loaner car and worked with me to get me one that fits my family's needs - very much appreciated.If I had to find any constructive feedback, it would be for them to communicate more/better during the whole process. I didn't receive a single notification of my car's status even though we were told we'd receive updates every step of the way. That said, they were always willing to check on the status for me when I called/texted in asking for an update.Thanks again Universal Auto Hail Repair! You've got a fan, and we'll be looking for you if we ever need this service again!Service: Body & Trim
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September 2021 by Margarita Pena
They are very detail oriented. They will keep communication with you throughout the the process and made me feel confident that my car will be well taken care of.Service: Body & Trim
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July 2021 by Leo Loera
I went to Universal Auto Hail Repair after reading the reviews. When I got there, Mark made the process very easy and stress-free, and explained everything well. They provided a rental, and I was out the door after signing a few papers.I just picked my car up, and it looks great! All the hail damage removed. Excellent work! would highly recommend this place. The best thing was how simple they made the process.Thanks Universal Auto Hail RepairService: Body & Trim
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June 2021 by Tracie H.
This place is amazing. They took great care of us. Got our car on a Wednesday for an estimate, had someone working on my car on Friday and got my car back to me on Saturday. They are super friendly and wish that all businesses had the same standard of work and customer service they do. Now I have my baby back and she looks good as new. Thank you so much for all your help. Special shout out to Mark, he really looked out for us.
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May 2021 by Keith Brown
Took my vehicle here after a hail storm and they did a great job. They did the majority of the work dealing with insurance to get the claim taken care of and had excellent customer service. The quality of the work is top notch! I’m very particular about my car and they made it as good as new, you would never know there was damage, the repairs are smooth as glass! I highly recommend Universal Auto Hail Repair to anyone with hail damage.Service: Body & Trim
