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January 2024 by Sven Hallermann
Jumped right on the problem and fixed it. Truck bed cover bought elsewhere. They honored the warranty and fixed !!!Thank U
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November 2023 by Andrew P
I knew I wanted a Carli suspension system when I bought my truck and was pleasantly surprised to find out I lived down the road from Texas' only Carli stocking dealer in THOR Off Road. It was immediately evident from the moment I walked in the shop that they were as excited to help design my upgrades as I was and that made the process so enjoyable. I worked with Mike Villarreal on what components I wanted (Carli King Pintop 3.5" kit, Radius Arms, Full Rear Spring Replacement, Dual Steering Stabilizers, Torsion Sway Bar, and New Wheels and Tires) and he guided me through what each of the parts did, and how they were upgrades over stock.I work on pipelines out in the country so I had all these components upgraded because my truck actually gets off the pavement and uses 4 wheel drive almost every day and they are so worth it. I highly recommend THOR Off Road to totally transform your truck from vision to reality.
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November 2023 by Rich Emerson
I brought my wife's 2022 Honda Pilot to THOR for a brushguard installation. Mike and his team are very professional and had me scheduled quickly. The work was done in a timely manner and was done with expertise in workmanship. I highly recommend THOR for all accessory things you need for your vehicle.
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November 2023 by Stephen R.
The work performed in the shop appears to be thorough. Although, I wouldn't return for more work or refer Thor to a friend.
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October 2023 by Mike Cannon
Slater, Mike and instal team are greatWe did two trucks this year and they are on top of everything!Glad we used them, we will continue to use there for there service in the future!I would recommend them to anyone that once the job done right the 1 st time
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October 2023 by Eric Dennis
The employees and service at THOR are excellent - very kind, very helpful, and very reasonable. Love supporting this local Dripping Springs business! Highly recommend - you will not be disappointed.
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September 2023 by Tommy Briscoe
Excellent shop, great people and competitive prices. Jamey, Slater, and crew are true off road enthusiasts, hunters and sportsmen. They drive some of the same trucks that I use, and that makes them familiar with the product first hand. Highly recommend these guys!!
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August 2023 by Mike Hamline
Workmanship is poor. Multiple trips back to their shop to fix items. Damaged a tire during install and caused a bubble. They stated I did the damage somehow. Luckily I had a photo of the tire as soon as they pulled it out of the shop for the first time before I took possession where you could see damage. They quickly fixed it for free (a positive I guess).Then I went back in for my 500 mile torque check of the new leaf springs, see photos below. They finger tightened the bolts for my shocks back on. The next morning I was loading up my travel trailer and noticed the shock hanging down. I drove back to Thor and they fixed it. Stating the technician got a “talkin to.” Then offered me a shirt or hat, like I want to rep their brand as a happy customer. Buyer beware. Bolt-on (or slap together) Shop that doesn’t check their work and sends you down the road. What if it was my front suspension and I had my children in the vehicle? Yes, I’m sure they will respond to this saying they “made it right”…. save your breath. Little to no quality control.“Wow, I can’t believe you did this to my truck!”
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August 2023 by R 2
Extremely happy with Thor. The team was very professional and got our truck lioking and riding great!!! Will definitely go back at a later date for my other truck.
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August 2023 by Mike H.
Workmanship is poor. Multiple trips back to their shop to fix items. Damaged a tire during install and caused a bubble. They stated I did the damage somehow. Luckily I had a photo of the tire as soon as they pulled it out of the shop for the first time before I took possession where you could see damage. They quickly fixed it for free (a positive I guess).Then I went back in for my 500 mile torque check for the new leaf springs, see photos below. They finger tightened the bolts for my shocks back on. The next morning I was loading up my travel trailer and noticed the shock hanging down. I drove back to Thor and they fixed it. Stating the technician got a "talkin to." Then offered me a shirt or hat, like I want to rep their brand as a happy customer. Buyer beware. Bolt-on (or slap together) Shop that doesn't check their work and sends you down the road. What if it was my front suspension and I was driving with my children in the vehicle? Yes, I'm sure they will respond to this saying they "made it right".... save your breath. Little to no quality control."Wow, I can't believe you did this to my truck!"
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July 2023 by Joe Devine
Jamey and the whole crew went above and beyond on my build. What started at as a "let's get rid of the death wobble" discussion turned into a fully optioned Carli 5.5" E-Venture system - radius arms, upper and lower steering stabilizers, torsion sway bar, long travel air bags, progressive springs, trophy hitch - you name it. Threw on CJC off-road bumpers front and back, Warn EVO winch up front, Baja Designs lights and 38" Toyo M/Ts on 18" Methods to boot. Added AMP powersteps and was good to go. Not only am I super happy with the way everything turned out, but I'll be bringing my 200 series Land Cruiser in next. Can't say enough about what a pleasure it was to work with these folks and how amazing the finished product turned out.
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July 2023 by Logan Vanhoozier
I ordered a Carli suspension through Thor Off road. All parts and install was over 14k. I chose Thor because they advertise they pay more attention to detail than the other 4x4 shops. These folks are the same as all the others.. Cut corners and don’t want to make it right. I had a warranty part from Thor and had to email and call the manufacturer to get parts coming. This took weeks back and forth with the manufacture and Thor was no help. When the warranty part came in Thor charged me an additional $306 to install their warranty part.. I have road tripped to Montana rotating my tires every thousand miles and notice a lot of wear on them.. I took my truck to an alignment shop here in Billings Montana and was told the front end is one inch out of alignment. Thor did you even alignment this when you were done? I now have less than 3 k miles on this set of MTs and they are more than half gone. $2500 worth of tires. I had a few words for the salesman who sold me on the kit and the whole time that was telling them how disappointed I was the owner was hiding in his office. Be careful with Thor off-road.
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July 2023 by Motofyxx Repair
my name is Ian and Thor just finished my 2013F150 suspension and alignment and i couldn't be happier. Slater and the guys at Thor went above and beyond for me and my truck. he knew we were moving up north and squeezed us in and got rr done. thanks guys!!!I highly recommend Thor off road for all your trucking needs
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May 2023 by Justin A.
Excellent customer service and quality work. They have installed my suspension system and did the cmc. If you're in SW Austin, don't hesitate to take your vehicle for any of your off-road needs
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April 2023 by Joshua Cohn
The guys over at THOR are awesome. Jamey really knows his stuff and has been doing it long and consistently enough to ask the right questions in achieving the appropriate setup for your rig. I have a 2017 Super Duty. I purchased a Carli Back-Country leveling kit from him. He had the whole kit in stock and I was able to pick it up from him to install myself at home. On top of that, Jamey continued to be a resource for any and all questions I had to ensure I did everything correctly. I developed a phantom clunk in my front in after installation and after a month and a half of searching for it between myself and a shop in Dallas, Jamey told me to stop by so he could take a look. About 30 seconds into Jamey and Slater looking it over they were able to figure out my issue and fixed it there on the spot. Great group of stand up guys and couldn't be happier to work with them.
