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July 2023 by The Revision
Branch Manager (Matt) is bipolar and scares customers into closing their accounts in cash. He sits in his office, playing on his phone. Then sleeps in the back all afternoon. He removed tellers, who now sit in the lobby on their phones. This creates a line at the drive thru and in the lobby. Regional Manager (Russ) is rarely in his office and stares at his phone when there.
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May 2023 by Deborah Vincent
This is a wonderful bank! In a time where customer service doesn’t seem to exist, this bank DOES it! Branch manager Matt and teller David both Rock! You will feel like the most important customer they have. Every employee is helpful, pleasant and personable. If you are not banking here, you should!!!
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March 2023 by www.BumperDude.com www.BumperDude.com
Sheila Cook is Top of the line Banker for ever
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March 2023 by Diane Smith
Matt and Sheila are excellent bankers.
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March 2023 by Kiana Wood
I had a lovely experience, the staff was very tentative and welcoming. The branch manager, Matt, helped me a ton:)
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February 2023 by kiana w.
I had a great customer experience and the branch manager Matt was kind and welcoming and answered any questions I had
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February 2023 by B Garza
Hmmmmm…….i posted a very, very bad review of Sunflower Bank within the last two months and for some reason it dissappeared. A teller at Sunflower Bank took 5000.00 from my personal checking account at a DIFFERENT bank without me knowing about it. I brought it to the attention of the Sunflower branch manager and he laughed. He thought it was funny. WTH???Prior to that i made a large commercial deposit and it was apparently held without my knowledge for over THREE weeks. No explanation from the bank. No apology, norhing. I didnt notice until purchases were being declined on my debit card.It is interesting to find out that they possess the ability to remove reviews.This place is horrible!!!
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November 2022 by Lyndsey S.
Do not bank here. They were bought out and now they can’t get user names and passwords issued correctly. I’m constantly having to call to have them send me my info. Also, when you own a business and checks are high, they’ll put them on hold when they never used to be. You will have to wait for the release of the funds though when you signed up, you’re told that yes, high numbers won’t be a problem even if it’s a business cashiers check from Chase, cleared and then deposited as if the money may not be available. If it wasn’t available then the bank wouldn’t have issued the check. Furthermore, you have to APPLY for a replacement debit card for YOUR OWN bank account when there’s fraud and Sunflower closes your card. That’s right. You just apply to access your own account. They make it impossible to access your own money and to do business. Sadly, they make Chase look amazing and that’s hard to do.
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November 2022 by Lyndsey Stang
Do not bank here. They were bought out and now they can’t get user names and passwords issued correctly. I’m constantly having to call to have them send me my info. Also, when you own a business and checks are high, they’ll put them on hold when they never used to be. You will have to wait for the release of the funds though when you signed up, you’re told that yes, high numbers won’t be a problem even if it’s a business cashiers check from Chase, cleared and then deposited as if the money may not be available. If it wasn’t available then the bank wouldn’t have issued the check. Furthermore, you have to APPLY for a replacement debit card for YOUR OWN bank account when there’s fraud and Sunflower closes your card. That’s right. You just apply to access your own account. They make it impossible to access your own money and to do business. Sadly, they make Chase look amazing and that’s hard to do.
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November 2022 by L S
Do not bank here. They were bought out and now they can’t get user names and passwords issued correctly. I’m constantly having to call to have them send me my info. Also, when you own a business and checks are high, they’ll put them on hold when they never used to be. You will have to wait for the release of the funds though when you signed up, you’re told that yes, high numbers won’t be a problem even if it’s a business cashiers check from Chase, cleared and then deposited as if the money may not be available. If it wasn’t available then the bank wouldn’t have issued the check. Furthermore, you have to APPLY for a replacement debit card for YOUR OWN bank account when there’s fraud and Sunflower closes your card. That’s right. You just apply to access your own account. They make it impossible to access your own money and to do business. Sadly, they make Chase look amazing and that’s hard to do.
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April 2020 by Yvonne S.
Special appreciation to Sheila Cook. She provides the kind of "small town" banking assistance that is hard to find these days. During the CV19 shutdown, she gave us some much needed special attention (not a loan, sorry).
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May 2019 by Annie G. Williams
amazing branch!!!!!! love you guys, and so does my dogs!
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July 2018 by ISmashed TX
Love you guys, thanks for being the best bank
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July 2018 by John Lemo
Great people, thank you for everything!
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December 2017 by v john harrington
Their online banking is so secure you can't get to your own money. It is a pain in the....neck. I will say these folks are nice, but banking here is very inconvenient.
