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October 2023 by Elizabeth Marie Klingelhoffer
Awesome this is the cleanest kindest pet rescue I have ever seen. They gave us the best most wonderful addition to our family.
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October 2023 by Erin Dillon
Adopted two dogs from here over the years and we couldn't ask for a better place to look for a new member of the family.
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September 2023 by Kevin Booth
Will not allow me to post my review - before you go here please find my review on the popular review site that starts with Y
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September 2023 by Trae Booth
Wow they took down our review. So dishonest..
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September 2023 by Kevin B.
Fevered egos fuel puppy mills I posted this on PAWS site, but they deleted it For decades, my wife and I have been dedicated caretakers for snow breeds. Such is our affection that our friends jokingly suggest they'd prefer to return in their next life as one of our cherished dogs. Recently, we felt the profound pain of losing our beloved den mother 12-year-old Husky. Seeking to fill a void we found a young husky listed on the PAWS website. What happened at PAWS will forever live on as one of the most cruel, confusing experiences of our lives and we worked and lived in Hollywood. We were judged and convicted for being abusive dog owners due to bringing our flight risk, escape artist, three-year-old German shepard, husky mix into their facility wearing training collars. The PAWS representative disregarded our decades of experience and hastily deemed us unsuitable for the adoption. With the passing of our elder husky our three-year-old female is in a state of despair. A puppy at PAWS appeared to be a perfect fit, however they required us to bring our old crippled dog along with the three-year-old. It was 109 in the shade and putting him in a vehicle was not exactly humane, however if this was their policy, so be it. I co-founded the Bill Hicks Foundation for Wildlife Rescue in Austin and on our ranch we feed hundreds of animals, but never hunt. From the snow-covered mountains of California -Colorado and back to our Texas ranch we travel extensively with our pack of snow dogs. One time I was taking our large malamute to the Vet in Studio city, she broke her collar and I chased her almost a mile through fast on-coming traffic. Long story short - I have learned with experience that when transporting dogs that fear strangers, vet offices & La Quinta lobbies, I do everything in my power to make sure my babies don't get hit by a car. When I first arrived at PAWS, I brought my crippled dog in and placed him in a room. I wasn't sure who was in charge or what the agenda was, but we had been promised a private space for my dog to acclimate before the initial puppy meeting. The foster mom for the puppy asked if I wanted to see him. I walked into another room and played with him. Then the PAWS "animal expert" entered the room. Visibly annoyed she said - "Whoa! What is happening? This is not how we do things! I'm so confused" She grabbed the leash. Next my wife brought our scared to death three-year-old into the lobby with people coming & going. The puppy stuck his nose up her crotch as to be expected. Everyone including the foster mom thought the encounter was great. The PAWS expert said "nope - your dog growled this isn't going to work" I thought she was kidding. She was not. She said "the puppy wants to play, but your dog doesn't" I said "my dog is scared to death" Visibly trembling the woman proceeded to lecture me as if I was 5 years old about how using corrective collars has made my dog fearful. I have had my three-year-old since she was eight weeks, she is my shadow, sleeps in our bed, we are inseparable. She lives care free on a ranch with deer, horses, cows and other dogs. As a last-ditch effort, I took the collars off and suggested we walk the 109 parking lot to get my dog away from the confusion. When we went outside my dog attempted to back out of the collar and I was forced to grab her before she ran into traffic. Instead of admitting she misjudged the situation she said "WE ARE DONE" and stormed into the building. After carrying my crippled dog who was now sitting in his own filth and served no purpose by being there back to the car, I pleaded with her. She said "my decision is final, but your welcome to come back and try again" Next day we adopted a young Husky from another shelter, who ironically growled at my 3-year-old during the initial meeting. Back at our ranch they played until passing out, sleeping side by side. At the end of the day, my wife and I hope & pray that the PAWS puppy will find a great foreve
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May 2023 by Belinda
We just adopted our baby! She is sweet and so loving. This place really cares for the health of their precious residents and they want the right dog/cat for your home and they will work with you to make sure that happens. The staff is AMAZING! Bridgett is incredibly knowledgeable and kind. All of the staff is. Take a chance to find your new sidekick…you won’t regret it when you find the right one. Good luck! ?
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May 2023 by Jennifer Stevens
Great place to adopt a new friend. Staff are very friendly.
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April 2023 by Jesse Hansell
Hard working caregivers! Clean and comfortable for our animal friends.
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January 2023 by Lauren Rodriguez
Been fostering animals for them for awhile! Also adopted our dog Hawk from them! They are amazing and truly love the animals!
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January 2023 by Heather V
Amazing staff, we found our forever furry friend.
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January 2023 by Cindy Spencer
I donated my late dog's beds. They were very kind. This place is very new and clean.
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January 2023 by Geneva Hewell
We adopted a dog from them. We love Gizmo. ❤️ The place was very clean the people are so nice and caring. Would do it again tomorrow if I had the space.
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January 2023 by JordanJames Junior
I took in a stray dog, and contacted PAWS to see about help with getting him fixed. They told me they couldn't help because they were 'overburdened' and advised me to take him to a different shelter. So I called the shelter they told me about, and was told by that shelter as well that they couldn't help, and that PAWS would be where I should take him, as they were the ones who had done the 'stray hold' for him. So then I called PAWS back, and they said they would in fact do the surgery, and that he was was scheduled for an upcoming date.I called this week to ask some questions about logistics, and was informed that he was in fact not scheduled for it, and that they couldn't do it there. She said whoever I spoke with before was mistaken, that they wouldn't help, and that I had to find a different place to take him.The whole experience has been very frustrating, and I never would have thought there would be this level of disorganization and a lack of willingness to simply help get a stray dog fixed. I never was even asking them to shelter him, only to help with the surgery, which I would have paid for.They have a really nice building though, so I guess the money is going somewhere.
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January 2023 by Yvonne Logue
Awesomeness
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January 2023 by none none
Got my big happy dog from there. Totally impressed with staff , care and cleanest shelter I have ever been to.