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February 2024 by Peter Cashio
Outstanding service, prices, and warranty. Bought an O’Reilly Super Start battery from the Dripping Springs store 2 yrs ago. Went bad yesterday and I was able to walk into the store today and get another one for FREE b/c covered under their warranty. Fantastic! Process was easy and no-hassle as well.
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January 2024 by Travis E.
I typically get great service from this location. They walk me to products they research thing they're courteous today however, an old heavy set man missing a lot of teeth behind the counter was quite rude. I had called in to confirm a part was available and they ended up not having it. I told him that I had called to confirm, and I wouldn't have come otherwise. He exclaimed,well, SEEYALATER! I'm sorry, but this is just no way to treat anyone. a simple misunderstanding and apology would have been appropriate.
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December 2023 by John McInerney
One of the reasons I love dripping springs is because you often see a lot of kids working in the stores around here. If you ever have the pleasure of Lucas serving you at this Oreilly location, you lucked out. He went over and above to make sure I got what I needed. The service was impeccable, and his knowledge at such a young age was remarkable.
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December 2023 by Ben B
Excellent location! Staff was super friendly and helpful plus everything I needed was in stock. Fantastic shopping experience altogether.
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November 2023 by Stephanie S
Everyone was super friendly. My check engine light came on and I went to have it read. Ordered the part on the spot. Only had one choice; I was charged for the part 71.99, freight 11.39 and then a service fee $5.00.Looked online to make sure this part was a good one and after reading multiple reviews determined the part would most likely fail within a month of installing it as most people had issues after a week. I went back in on the same day 11/1/23 and asked for a refund hours later and was told only the part could be refunded, no one mentioned ahead of time the freight and service charge were non refundable! This is crazy, I feel totally nickeled and dimed. The assistant manager was nice and refunded the part but didn't have the authority to refund anything else. Stay clear of freight charges if you shop here; and decide their part is trash. I'll be taking my business elsewhere because nice only gets ya so far. It hadn't even been 9 hours so more than likely, the part is still in the same spot it was in when I went in that morning before ordering it.
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November 2023 by Ann Luke-Montez
Ava was awesome! I was in a time crunch Saturday morning and needed a new battery. Within 15 minutes I had it installed and was stress-free. Fast and friendly service. Thank you!!
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October 2023 by Vince Curletta
Great parts store! With great people.
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October 2023 by John S.
Fantastic Service. Wiper Blade arm broke. They had the right part and a socket wrench to install. Done and Done. Thank You
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September 2023 by Driskill Stallworth
The girls that were working when I went in really had the right attitude and seemed to know exactly what they were talking about! Very knowledgeable and super nice people.
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July 2023 by Joann Escobar
Jack was very helpful and knowledgeable. I can't say enough good things about him. He checked my check engine code, and did some quick research, ordered a part for me, and helped me replace my reverse light. 10/10 experience, thank you!
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May 2023 by Travis Martin
It's as good as an O'Reilly's can get.
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April 2023 by Sid Redd
John was great and really didn’t try to upsell me on anything! Great service
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February 2023 by Lexie Wheeler
We were 4 hours away from home and our engine light came on. Jack was very kind and helpful. Got new spark plugs and figured out the real issue. Thanks Jack!
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February 2023 by Nicholas Mansfield
Helpful and had the rental tool I needed for my brake job.
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February 2023 by Tony De la pena
Ronnie is always so kind and helpful very refreshing to talk you when your having car troubles.
