O'Reilly Auto Parts in Dripping Springs provides parts, tools, and accessories alongside store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums, builds custom hydraulic hoses, and offers a free Loaner Tool program. Reviews consistently highlight the exceptional service provided by certain staff members, who are described as incredibly helpful, friendly, attentive, polite, and informative. These employees expertly diagnose problems, help find needed items, perform installations, and educate customers, making them feel more knowledgeable. This exceptional service at a great price encourages customers to choose the store over online alternatives. While the staff is generally noted as always friendly and happy to help, some experiences mention issues with staffing or instances where other employees were dismissive. However, the outstanding assistance from dedicated individuals often resolves these situations, leaving customers with a wonderful experience and a strong intention to return for all future automotive needs.
Jackson was both informative, friendly and extremely helpful. He took his time and explaining how to reset the throttle on my Toyota tundra, as well as the type of Battery that would fit my needs best. They have earned my business from here on out!
May 2025
While purchasing some car wax and tire shine sprays, I notice your employee Gordon trying to help many customers out, including myself. It seemed that staffing was an issue but he did everything to make sure everyone was helped. Thanks Gordon! From the customer that we shared our 55 age landmark!
March 2025
Had a wonderful experience at this store. Jackson was working the front counter when I came in and was so incredibly helpful. He helped me find the windshield wipers and engine filter replacements I needed and installed them without even asking. He was so helpful and friendly. Will definitely be going back for any future... read full comment
