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January 2024 by Robert Rodriguez
Rude customer service. When I told Mary the employee that I was picking up prescriptions, she cut me off mid-sentenced very rudely. I never encountered such a rude employee at this location.
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December 2023 by Bo Miller
They were great! Got a big discount.
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December 2023 by amanda davila
They are always so rude! If you don’t like your job or dealing with people get another job .. I hate picking up prescriptions from there or even calling it’s the worst… I’m moving my prescriptions to the H‑E‑B oak hill pharmacy they are way nicer!
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December 2023 by Sherry Wolf
Great service and patient with questions!
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December 2023 by ErinAndTim Edwards
Best floral section of HEB‘s in the area. If I can’t make it to Randles, I come here. They also have good outdoor plants that they take good care of, although it is smaller in keeping with the size of the store.The butter tortillas made here are to die for! Sushi, Americanized or Texanized, and potstickers are also very good. Ready to cook, stuffed salmon and coconut shrimp and breaded green beans are excellent!I have always feels the butchers pharmacist here helpful.
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November 2023 by Marcello R.
Great store, helpful personnel and heb brands save us money! But needs additional help to stock all the food. Maybe some midnight workers?
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August 2023 by Colin Morgan
I mean it’s heb. Need i say more?
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August 2023 by Kay Gomolak
Traveling to Austin. Forgot my prescription meds. Pharmacist was very helpful. Solved my problem in minutes. Thank you so much!
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February 2023 by lisaraecrowoman
I'm not sure why there are so many negative reviews. I've been a customer for several months and have only had good, quick service and they've always been very polite, kind, and respectful. No complaints whatsoever.
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November 2022 by Diane K.
The worst heb!!! They are always out of stock on so many things all the time!!!!no pet food as they are always have so many empty spots and their own brand has been out forever especially the cat food, went to get the prepared soup but they had none.....
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October 2022 by AMBER TAYLOR
Extremely rude and inconsiderate staff. Was told my prescription would be filled at a certain time, got there at that time to find out my prescription wont be filled until next day. When I told the lady at the counter how no one notified me my prescription would be late, she didn't care or seem concerned. She did not offer another quicker option.I could have waited till next day but its the fact that the lady was rude and no one notified my it was going to be late.I have gone here many times before and they always continue to disappointment me. I will not be back to this pharmacy.THEY ARE ALWAYS SO RUDE , ITS UNACCEPTABLE!!
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October 2022 by Patricia Gutierrez
Received my 5th booster and flu shot. Very gentle
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August 2022 by Derek McFarland
Recently switched all my meds to HEB from Walgreens. Told them the last time I was there my insurance changed and the HEB rep did not seem happy with that. Instead of changing the insurance info, they charged to that insurance anyway. Second time picking up today and they asked if I still had insurance, I told him it changed. Again, did not seem thrilled (must be hard to change insurance info in the computer), I told them that I use GoodRX. He came back and gave me a higher rate than GoodRX, I asked why it was more expensive, he said "we used our (HEB) discount card instead". I repeated the other was cheaper, he said "we no longer work with GoodRX". Now I don't know what to think, are they telling the truth, are they lazy, do they just not want to do their job? Either way, will be switching back to Walgreens. No one at this HEB Pharmacy seems to be to happy anyway. Thank you for the amazing customer service.
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April 2022 by Laurie Lawrence-Blank
I want to give a huge thank you to Rosemary in the pharmacy. She helped me save about $600 on a prescription for lumigan eye drops. I was at a loss. Rosemary went above and beyond her job description to help me find and sign up for coupons for my drops. I hope you are reading this, Rosemary, because you are a lifesaver. I will do all my shopping at HEB. Thank you!
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February 2022 by L B
So glad HEB does not enforce masks. Wear one if you like, but it should be our choice. The staff at HEB pharmacy is always helpful.
