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September 2023 by Angela Solis
Once again, excellent experience. Polite and knowledgeable staff, efficient service, clean and comfortable lounge with complimentary beverages. This is our fave for inspections, oil changes, etc. A true asset to our communityService: Oil change
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August 2023 by Bruce Ritchey
Had another very good experience getting my car inspection. They have very good customer contact people, great customer tracking software and a nice waiting area with Keurig coffee and free sodas. And they are fast!
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August 2023 by Lisa Bender Thiel
Pleasantly surprised by everything I experienced here! Professional - friendly- clean- timely. You can feel the pride the owners have in their business.I will be back!Service: Oil change
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August 2023 by Scott Thornton
We have been bringing our vehicles to Grease Monkey since we moved to Dripping. The attendants are always polite and knowledgeable. I showed up today and they have all three lanes open with 10 technicians making sure everything moves along. I got my oil changed, tires rotated and inspection completed in 20 minutes. Owner is great!Services: Tires
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August 2023 by Melissa V.
So clean! Lovely feeling there. The people who work there are kind and sweet, as well. Gentle Christian music in the background, and free books to take home to read if they move you. I recommend highly!!Service: Oil change
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August 2023 by Tyler Reese
Attention to detail and top notch service. They'll clean your windshield, top off fluids, and check tire pressure when all you asked for was an oil change. World class service you can't find anywhere else
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August 2023 by Laureen Xenos
The owner and staff are so kind and respectful! They took accountability for an issue that was caused while being serviced, and fixed it promptly and professionally. Dealing with machines, you never know what can happen. But it truly helps being able to trust a local business, and a team that is good at what they do!
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August 2023 by Mark Bailey
These folks run a very efficient operation! I am a retired Service Management professional and have high expectations, which the team at Grease Monkey Dripping Springs exceeded! They were friendly, professional and fast, without being careless or sloppy. I was in and out in about 40 minutes for an oil and filter change, tire rotation and state inspection. No hard selling or any other sketchy tactics, just a report back the results of the multipoint inspection (provided free with the oil change). They have a clean and comfortable waiting area adjacent to the service bays, with windows so you can see the work being performed, plus some nice picnic tables outside. I had asked that any leftover oil be given to me for top ups, and they filled an entire quart container for me at no extra charge! It is the little things like this that make an automotive service operation exceptional, and I would wholeheartedly recommend Grease Monkey Dripping Springs!
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June 2023 by Craig A
The team at the Drip Grease Monkey are awesome. I take all my ICE cars here for oil changes. I left all my forms of payment at home and they were able to take care of me anyway. Highly recommend! I love that they took the time to explain to me why my air filter did *not* need to be changed out.
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June 2023 by Terri Stamm
I drove from Ben white in downtown Austin just to go to the shop and i had the best service!Everyone was so friendly and nice and Honest!!Very professional, …quick service and SUPER CLEAN!I will be back!!! Thank Y’all!!!
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June 2023 by Jennie Rountree
I got my oil changed and tires rotated. The people here are very professional, courteous, and fast. They continued to update me on where they were with the service. My bill was less than I expected.
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May 2023 by Craig Gobart
The service was excellent, courteous and super fast. The waiting room & bathroom was clean and cool. The two ladies are on top of their game. Only got an inspection but that service/wait time 5 to 7 minutes was the best I have ever experienced. Dripping Springs Texas. Thank you & thank you for maintaining the great work ethic! I will spread the good word! Be well!
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May 2023 by Ryan Sellers
Grease Monkeys does not pay attention to detail.1- They put gear oil in my 1988 f150 manual transmission. A simple google search will tell you , as any mechanic , that ATF goes into the transmission. Gear oil is unacceptable and when grease monkeys was approached , they failed to rectify the situation and took zero responsibility.2- did an inspection on a 1500 Suburban. Completed the exterior inspection, but to did not have my insurance. When I told I was in the process of locating it , they explained that the inspection had been completed and they would hold on the the paper work and all I had to do was come on and show proof of insurance and pay and hit the road. I even repeated back exactly what they said they concurred with the above. 3 days later I came in and they denied my the inspection , and explained the total opposite of what they told me. They wanted me to wait 1 hr and to redo the inspection. Complete waste of my time.I did speak to management/ownership on both issues. Each time I was rudely interrupted and spoken over. Each time I was accused of being a liar. So I gave them the same respect they gave me , which is nothing. The people that work here shortcut things due to the lack of pride and or lack of employees, resulting in miscommunication and issuance of wrong standards.Services: Transmission
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May 2023 by Jeanine Adkin
Second time I have visited for a state inspection. Y’all are AMAZING! Customer service & speed of service is outstanding. Thank you so much!
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April 2023 by Sue Richardson
Fast, efficient, didn't try to oversell. Friendliest group of monkeys ? ???? we've met. We will be repeat customers.
