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September 2024 by Lauren Terzenbach
I’ve been using AE for all my vet needs for my two horses for almost 4yrs now. The staff are always super friendly, they make barn calls when you can’t make it out to their location, and I absolutely love that the vets make follow up “calls” (text messages) to check on your horse after surgery. Highly recommend.
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September 2024 by Marsha Moore
Thank you so much for taking us in late last night. While the outcome for our miniature horse was not what we wished it could have been, the care, concern and professionalism by your team was exceptional. Today's followup re-enforced that we made the right decision for Starmmy. She is resting in peace now after living a wonderful 28 years. Thank you to all the staff envolved with Starmmy's care throughout the night. Ron and Marsha Moore
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July 2024 by Melissa Forbes
The team at Austin Equine is amazing!! Dr. White and Dr. Holloman are so caring and compassionate! My horse needed emergency colic surgery and these ladies saved him! Their expertise and care was so comforting during a stressful time. They kept constant communication with me several times a day during my horse’s recovery. The entire team is amazing and I will be forever grateful!
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May 2024 by Tammy Maines
Absolutely amazing! I can’t say enough about all these wonderful ladies. On Thursday afternoon we had a blowout on our horse trailer while traveling and needed to unload our horse to change the tire. After unloading him we realized something was not right. We called Austin Equine and they were so wonderful. They came out right away and was able to quickly evaluate him and determine he was dehydrated. They were able to treat him quickly and stabilize him for the remainder for our trip. I would recommend these ladies anytime! They were all so caring, attentive and quick tending to our boy. Thank you from the bottom of our heart! ❤️
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April 2024 by Connor Klep
Very caring crew.
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April 2024 by Adelaide Horn
Great vets!!! Every one of them and they've all been to see Captain and Colonel!°
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January 2024 by Courtney Cameron
Austin Equine is simply the best. I have owned horses for more than 20 years and am so grateful to have Austin Equine as I raise my first yearlings. The vets always try to address my problems over the phone before rushing out and jumping to conclusions. When my mare got stifle lock (the day after I gave birth to my first child haha), another vet my husband called on accident responded, “That’s not good. I’m going to have to come out and I need your family to help.” My husband explained that we have a newborn and I was incapacitated and that vet grumbled and was unhappy. Luckily, Dr. Bougatef called back right after and walked my husband through unlocking her stifle over the phone. It was truly a lifesaver because I had never had a horse with stifle lock and wasn’t able to get out of bed myself.
We also had two other visits with Austin Equine (crypt orchid in the (now) gelding and choke). Every doctor explains the situation well and provides clear instructions and advice. A big thank you to Austin Equine and a sigh of relief to have them in my pocket!
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January 2024 by RoseMary Tippie
Doctor Joylnn & her staff are top notch! I've seen these ladies at work, they're all amazing & professional! Would highly recommend, Austin Equine!!!!
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July 2023 by Angie Smith
All of the team at Austin Equine is wonderful! The doctors are lovely and take excellent care of my senior horse. He had a huge laceration and I was very worried about him. They took great care of him! I highly recommend!
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November 2022 by Terri White
Do not use this clinic if your a person that has opinion they are too brittle they fire you as a client if you disagree Now that they have dismissed me as a client claiming I was abusive oThe staff. I replied no not abusive just serious because of the runaround and concern of my horse and days keep going by with no antibiotic for a five hole abscess they strung me on for 5 days with no answers after the vet told me she would give me one Myfarrier said it was one of the biggest he has ever seen now I’m bot sure but the last abscess I had had to have an antibiotic to get my blood stream free of infection. We have done horses 60 years and all abscesses were treated with antibiotic. I’m very disappointed in this clinic. My horse has a 5 hole abscess the first vet was grand the next one was not. This vet was suppose to leave me a antibiotic and forgot. I text her right away and ask For one and she did not leave a prescription as ask then the office lady would not allow me to pic one up because of no prescription and she couldn’t call anyone. This is a strange situation to me. I paid almost 1300 for three visits you would think I could get some help with my horses abscess not only no help she originally told me that he did Not have an abscess and I argued with her and said yes he does the farrier said it was one of the largest abscesses he had ever seen. Knowing it needed to be antibiotics and yet she didn’t dispense Art any. It’s now 4 today into one this knoww we ng from third I would b we by Monday to pic one up.I’m so angry now my horse must go another 24 hrs to get help shame on this place
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June 2022 by Harriet Greenlee
Very good experience. Thank you!
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June 2022 by Da W.
My husband said, "Let bygones be bygones." My friend - a longtime Austin Equine Customer - said, " If you're in a pinch for a vet, they'll step-up out of concern for the horse." Unfortunately, her assessment proved to be wrong. Backstory: Years ago, I complained, verbally and in writing, to Austin Equine because I specifically asked to work with a chosen vet, not an intern. I had been warned that, oftentimes, the vet chosen steps aside and supervises; thus, letting the intern work. I specifically asked that only the chosen vet work on my horse. My beloved horse is not a teaching tool for an intern nor do I want to pay sky-high prices for the B team. My money my choice... Right? Not at Austin Equine. As you might guess, an intern descended on my horse upon arrival. I waived her away. The vet begins to examine my horse. While discussing my horse's condition, intern descends upon my horse again to jab a needle into her neck. As I leave, I confirm with the front desk that my file indicates my request that no intern(s) should handle my horses' care at all, even while under the supervision of the selected vet. The answer: yes, my file indicates that request when I scheduled the appointment. Hmmmm... As if that isn't enough, the instructions provided for the care of my fragile horse weren't delivered as promised in a time-sensitive situation. Also, the instructions for her after care included date errors specifically, duplications of dates delineated. WOW! The meds required exact dosing. Now, I'm very unhappy. I'm the paying customer with forty years of experience in the horse world as a student, horse owner and competitor in two different disciplines plus I managed a 50 acre equestrian center for a decade. I've lived in three different states, as horse owner. I've valued my relationships with my vets in every state. They'd take my calls today. I paid my bills promptly and followed their instructions precisely. When I reach-out to complain to Austin Equine, I'm blacklisted. Recently, three years later, when I reach-out in a pinch with a colic, I'm reminded that I complained years ago, about their process and mistakes; so, it's a no. In my opinion and based on my experience over the course of 40 years in three different states, I rate this practice as the very worst I've ever encountered.
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May 2021 by Katie Marshall
Professional, knowledgeable, friendly staff.
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August 2020 by Juan Huerta
(Translated by Google) Very professional the cervix(Original)Muy profesional el cérvicio
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April 2020 by Rosie Roegner
Caring, competent facility in a peaceful setting
