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February 2024 by Michael Smith
I would do less stars but it will not let me. We went to this location and bought 4 fish. We got told that if the fish die just come in with the receipt from the purchase. My daughter had 3 of the fish die. I called and asked about this and was told we were not told just to bring the receipt in. The store manager was extremely rude over the phone. We will not go back to this store.
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December 2023 by Hungry Sparrow
I've gone here since it open and they always have what I need. I have had a scorpion, 4 dogs, 2 cats and most recently a fish tank. They have always had me covered with supplies and helpful staff.. The selection of fish is lacking a bit, but it maybe harder to inport types of fish with the virus panic currently. Other than that super good deals on fish tanks and supplies! They also have decent groomers
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October 2023 by Kristin Dennis
Petsmart is always stocked with what I need. My cats are spoiled and will absolutely riot and engage in mutiny if they don't get their very specific brands.
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October 2023 by Big K
One thing I like about PetSmart most of the people there revolve for employment hardly ever see the same people twice in a 6-month period, the good thing is if you ask a question and they don't know it they seem to know where to get the answer that's a huge plus with me. Thanks PetSmart
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October 2023 by M T O
The girl's attention was terrible, I don't speak much English so I asked her to speak slower to understand her and she stayed silent, my dog was wet and shedding hair, when I just paid for a service to avoid precisely that
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September 2023 by Tammy “Taz” Diaz
The dogs love to visit but it does get a bit frustrating that our favorite brands and flavors aren't always in stock and tend to move around so we have to hunt for them. Seems each time we find something that works for our dietary-sensitive dog, they stop carrying it. The treat and toy selection is great, staff are always friendly. Prices can fluctuate wildly but this store still tends to be at or near the best prices on the better brands.
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September 2023 by Debrina
They harass customers to sign up at the register! If I say no once or maybe even twice dont ask me again !!!! Its very scary, I felt like I was going to get beat up if I didnt sign up!! PLEASE STOP!!!!!! Asking 1-2 times is enough per visit! The checker literally asked me 4 times and then tried to get smart and say “oh you dont come here as much i guess”No means NOMy God
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September 2023 by Allison Archer
Love that they have so many of our dogs favorite toys and supplies. They always have a good selection of everything.
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September 2023 by Charles Allison
I would not trust their grooming department at this location. I spoke up about seeing a groomer being rough with a dog while I was in the lobby of the grooming department, and now we are banned from having our dog groomed here.
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August 2023 by DougnSteph Gordon
I was very disappointed when my husband and I went in there this evening hoping to get some information in turtle care. When we first walked in, no one greeted us. Then one employee past right by us to go to the back. No hello. I proceeded to walk around. A different employee was working the floor. I walked past her twice and all she did was look at me. I told my husband to let's go because they don't have good customer service. On the way out, I walked back to the young lady working the floor and politely told her that no one acknowledged us and that disappointed us. She then asked if we needed help and I said no thank you. We left and went to Petco instead where were treated kindly.
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August 2023 by Lolitta Gonzales
Very helpful!!! Don't be shy to ask them questions. They are willing to help! They also have a lot of cool stuff.
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July 2023 by Sabrina Streeter
Groomer did not follow instructions on how I wanted my pet cut. He’s walking around looking like a rat instead of a Bichon dog
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July 2023 by Nelson Campos
Petsmart overall is good store. It depends if the fish police are working or if they even have fish in stocks at this location.
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June 2023 by Factor - ade
What can I say, your average petsmart store. We came in for some super expensive cat food that only tikki will eat.
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May 2023 by Sam Hinckley
Had my dog groomed and I am satisfied. Groomers were friendly and my dog seemed happy.