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November 2023 by Richard Jones
Find somewhere else to buy a vehicle. I made payments that went all the way through to December. Where are in November and I went in and made $1,000 payment before my next payment due date. They did not apply it to the principal and they said they don't do that.
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October 2023 by Brianna Messer
We bought a car back in April and started having car problems do not buy from this company
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March 2023 by Chad Curtis
The worst car dealership ever. Everybody is so eager to make a sale and clearly in need of money at this place, that is ridiculous. Don't care about anybody but themselves and will sell you a broken toilet and say it's brand new. KARMA is real!
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March 2023 by Kaylon Herring
I bought a 2013 Mazda 3 from them about 2-3 weeks ago. Salesman that I was buying it from he was really helping me out get the car I love the car thanks big 7 I really appreciate yall and y'all's business
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February 2023 by Chris Tyson
I had less than perfect credit and got financing here. I bought a pick up truck for $10,000. I was not informed that I was actually going to pay closer to 18,000. I was highly disappointed about that but I do have a truck to drive now. I was also not informed that the warranty was going to cost me as well. It was to expensive. I had to decline it.
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January 2023 by Jamie Dawson
WOW. Ummmmm.....How does this place stay in business?.........i was looking for a used car in League City and found this place on Google. But after reading all of the terrible reviews........no thanks!!!
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October 2022 by First name Last name
Bought a GMC Acadia 4 months ago. Put $3000 down on this $8000 vehicle to use for my cleaning business. Mike (the salesman) acted so eager and caring and assured me it was safe to drive.. by day 3 check engine light came on and he said he would bring it in to fix.. after making my next car payment the car wouldn’t hardly start.. tires had nails and I had to replace them as there were slow leaks.. transmission is going out, starter is going out, battery won’t keep a charge, airbag is faulty, AC went out wipers don’t work.. truck would do hard jerks on the highway anytime I went over 40min. I spent so much money trying to fix because I was missing Scheduled Jobs and losing money. It just so happened the salesmen was “on Vacation” I ended up having to shut my business and look for work.. resulted in me not being able to pay bills and spiraled from there. They came to repo the truck when I wasn’t even a whole month late and wanted to charge me $600 when my car payment is $235 so I told I just wanted to get my things out. Today my parents went to get my things and they said they sold the truck gave them a few things and were so rude as they have to “look out for big 7” this place is a scam.. it hasn’t even been a whole month since they got the car!! WTBS to whom ever is buying the 2008 GMC Acadia (Gray/silver) God speed as this vehicle is literally a death trap..
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July 2022 by Titan 15
We purchased a Mazda 3 from big 7 just over a month ago. Car has been exactly what expected. Runs great. I wanted to wait at least 30 days to give a proper review. Everyone at the dealership has been extremely kind to us. I highly recommend them. The have in house (buy here pay here) financing if needed.
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July 2022 by Rachel Stanaback (Marie B)
I repeatedly asked the salesman when I purchased my truck if he would put his family in the truck that I was inquiring about… and his answer was of course yes… I had my truck for two days and everything in the truck failed to function… It didn't start I didn't have a se if it did start it didn't accelerate… My husband had to install a push start on a vehicle just to get it going… When I went to make my first payment I informed the salesman of these issues and he asked me to leave saying that I was being rude… I reminded him that I asked him if he would put his family in the same truck that he sold me and he again asked me to leave and to stop bringing his family into this… But he didn't have a problem putting his family in the situation when I purchased the vehicle... I wouldn't Purchase another vehicle from this location if my life depended on it
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February 2022 by Amanda Trout
My husband purchased a Truck from here about 5 months ago and it collectively only drove for about 2 weeks and since has been a paperweight in my driveway. Yes they act like they are eager to help but literally they just milk you for more time and money with only guesses as to what's wrong with the truck. Some in which are ridiculous to come from and "mechanics" mouth. Our family, friends and ourselves will never go back here or even recommend to our worse enemies. If we could give 0 stars we would've.
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February 2022 by Diana Fetter
Great customer service and works with you!!
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June 2021 by voices prayer group 2017
Great Business
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April 2021 by Meggin Benson
In house financing! Works with all credit types. Super helpful during covid19!
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March 2021 by Vic Squier
I was treated with respect by Mike. I told him my story about being laid off from the pipeline because of the POS Biden. I then told him that my credit was so bad now, the banks won't take my cash. He talked to the owner and came up with a solution that got me in a truck, which was my objective. The interest rate is a little high, but it would appear that I'm a risk now after many years of Blue Chip credit. Im happy. End of story.
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August 2020 by Rekesha Maxey
Should've followed my first mind smh.