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April 2024 by Rick Wall
I ordered my food.while waiting for my food.I watch 3 employees texting on their personal phones.after 25 minutes.I still didn’t receive my food.so I left and went to Jack in the box a few doors down. We were in and out in six minutes. Food was hot and fresh.i would not recommend the sonic in Diboll to anyone.poor management in my opinion.
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April 2024 by Gracelyn Dove
My order was wrong. Two items were missing things they were supposed to have and added things they shouldn't have had. When they took them back to correct them, Rather than remaking the items they simply added what was missing and sent it back out. I've never gotten this bad of service from a sonic.
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January 2024 by ThatDudeBlu
Came here for lunch. Was the only car in the lot. Had to repeat my order several times and the cashier still rang it up wrong. Had to order a second time to get the meal corrected. When the meal came despite being hot it was the wrong meal entirely. And removing the tots lead to several ounces of oil spilling from them. They at least refunded the meal now that my car seats and console are covered in fryer oil.
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December 2023 by Brooke Pulliam
Always slow.
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October 2023 by Reyna Fyre
I was traveling so I stopped for a drink and to answer some texts. I put my order in through the app.I'm not sure what prompted it but a young woman with a beautiful smile came out and asked if I was okay. She looked very concerned. I told her that I had just done an app order because I wasn't sure about their "happy hour" times and that I was fine. I let her know how much appreciated her for checking on me since I was traveling alone.She brought my drink out and never stopped smiling. I felt safe there so I sat for a few minutes with my drink before getting back on the road.I would DEFINITELY recommend this Sonic!!
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October 2023 by Billy “My-news” Ferrell
Stall 12 volume lowParking: 34Wheelchair accessibility: On the green grass in storefront
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October 2023 by james baugh
Service was a little slow but the hot fresh food more than made up for the slow service. Great meal!
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September 2023 by Veronica Parsons
When receiving my order it came to my attention that 1/2 of my order was missing. When I came back to retrieve the forgotten items of my order they had gotten it out of the trash. When I asked if they would remake it they stated they just made it and would not make a new one. Needless to say I did not eat it and will not got to this location again. Not to mention the rest of my order was not fully cooked.
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September 2023 by Tim Tucker
Steak was tough. The atmosphere is way too noisy.
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August 2023 by Mike Marshall
Had to have my iced tea. They have the best
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July 2023 by Kim Gordon
Twenty minutes for a corn dog and kid’s cheeseburger. Give a new meaning to fast food. 2:12pm 7/27/23 Update still waiting. They said waiting on tater tot’s. Must be peeling potatoes!!!
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July 2023 by Erica Day
Never have I been pleased the handful of times I've been to this sonic location. The management is lacking in all areas. I do not know anyone working there or owners but I managed fast food for over 10 years and can tell the lackadaisical service and unappealing food, even the tea is consistently been nasty so I just quit going there. This is not to be an a hole, take it as helpful constructive criticism. The carhop was very sweet but lacking in training and I felt sorry for her doing that job without proper training or knowledge of how to serve her customers confidently. Invest in training and hiring new management if you see no improvement in your business and customer feedback.
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July 2023 by Rory .Stringer
Drink stop!!Half price Tea all day on the app!!
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June 2023 by Jessica Alvarez
The carhop was very friendly but our food could have been better. My 'chicken fried steak' sandwich was barely warm & hard on the edges. Also, half of the ordering machines didn't work. The drinks & corn dog was good
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May 2023 by George Booth
The service was slow, the food was luke warm. Sonic was not their motto. We went back to see if things had changed and it had. Service was good, the food was good. The server was very friendly. Glad we went back.
