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December 2023 by pamela williams
Have been yet, but the experience is always great. I've been boarding my pet(s) there for 10+ years.
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November 2023 by Jamie Menighan
I worked there and loved everyone I worked with. The vet and his wife were amazing and I even adopted a dog they had rescued. They had her for the first four years of her life and I have had her since. Gabby is the best little couch potato.
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September 2023 by T Haywood
Everyone is so patient and attentive really appreciate this considering this is our first boarding experience. The Haywood family gives you all 5⭐️s
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July 2023 by Winifred Bell
Our Muffin has been boarding here for over 2 years and we’ve been pretty pleased with the service here this far. Two months ago I called in and informed them that I’d be running a few minutes behind, one of the receptionist stated to me that that was okay. She stated that I wouldn’t be charged the late; however, once I arrived I was charged. The young ladies are very rude at times and there’s not an ounce of professionalism when addressing a customer concerns. I was frustrated due to their nonchalant attitude regarding the charge and their unwillingness to show any compassion for a customer that had already paid four days for boarding and was only about 15 or 20 minutes late. Fast forward, that issue was remedied and our fur baby continued to board with them over the next two months, at the beginning of the month our pooch had injured her toenail. We stated that we’d like to pick her up so that she could rest better at home after the injury, they refused to let us pick her up. This is yet another example of young kids being unprofessional and not trained in the area of being professional and sympathetic towards clients needs. She was picked up that Tuesday, she was in good shape, and all was well. I called in this morning to board our pooch for next week and was rudely told that we could no longer board with them due to an incident that took place two months ago in which she claimed I hung up on one the young ladies. This was untrue and when I stated that I had since then boarded there twice and there hadn’t been any issues, she rudely stated that we were not welcome to board there. Due to the fact I was a concerned pet owner with questions about my pet’s injury, that they did not have the answers to, resulted in them making a bias decision and shows that they are not culturally aware. We have boarded at high-end kennels for years with no issues; therefore, you guys are the issue, not a concerned client.
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July 2023 by Katie W
Boarded my dogs here after having not boarded them in years and it was a great experience. My dogs came home happy and tired. We opted to have them groomed and they are so handsome and their coats are shiny and clean. We will definitely use them again in the future. It was so nice to have peace of mind that my babies were taken care of while we were away!
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May 2023 by Lawrence Greer II
They always take good care of my dog while I'm gone
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May 2023 by Claudia Reyna
They always do an amazing job grooming my 100 pound bernedoodle. Definitely recommend this place!
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December 2022 by Staci Blakemore
I wasn't informed when i made the appointment 2 weeks inadvance of the all day process to have my dog groomed. I was given a drop of time of 7:30 am. But when i went to drop her off. I asked what time may i pick her up. I was advised her grooming pickup time is between 1-4pm. WOW! That's 8 hours , that's two long , then I was told it would be another $25.00 if i want her to be grommed by herself one on one. I wasn't able to leave her and i wasnt given my deposit back because I couldn't meet that time frame. I assure she would be ready without 2- 3 hours of drop off time. Not 8 hours.
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December 2022 by Kamara B.
I boarded my dog here this weekend and had a horrible experience. I dropped him off Friday and then received a text message on Monday morning while at work stating that he's had diarrhea for days, just had a bath, and recommending to come get him in 30 minutes...to avoid having to bathe me him again due to the diarrhea. My heart sank. I was not informed during his entire stay that he had bad diarrhea. My husband and I both called during his first stay and it was not shared with us that he had excessive diarrhea. Luckily my husband was able to get off work to pick him up in the 30 minutes that was recommended.
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November 2022 by NAY chooper DXDX
Hello I was scheduled to have an appointment for my dog and I had car trouble where my starter went out and instead of read schedule an appointment they want to charge you an extra $25 for another appointment I believe that to me that's a rip-off anyone that does anything like that is a rip-off and if I was anyone I would not deal with them
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October 2022 by Ghazi Saleem
Great Staff, Friendly Service, Reasonable Rates!
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August 2022 by Lewis Edwards
This kennel has been great to our family pets. My wife and I love the staff here. Thank you for caring for Jackson, Busey, and Daisy
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August 2022 by Farah Mack
Always a great experience for our fur baby! The staff are so caring and loving with him.
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August 2022 by Christopher Williams
The staff were very nice. My two dogs stayed for 3 nights. Over the phone I was quoted 39/ night per dog. On the website the price is 35/dog per night. When I went to pick them up I was charged 41/dog per night so I’m not really sure how to feel about the price discrepancy.
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July 2022 by Evelyn Dean
This was my first time boarding my fur baby the staff was very friendly and knowledgeable the staff made me feel very comfortable leaving my fur baby
