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September 2024 by Jorge Garcia
Good attention from Manuel, thank you
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September 2024 by hehhsus ficjieiie89
Bad experience for more than a month and I don't have plates, they don't answer. I came in person twice, my plates have expired and they don't give me another one. They are good for selling but they don't serve you anymore.
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September 2024 by Laurie Sauret
The employees are very nice & explained everything that needed to be done to my car. Did it in a timely manner. I appreciate the customer service here.
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September 2024 by Randy Geier
Manny was great took care of me had everything ready and the price was what we discussed straight up great car buying experience
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September 2024 by Jan KNOLL
Very good service.
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September 2024 by Tawnie Johnson
Had a wonderful experience with Dylan at Mac Haik. He made the process quick and easy.
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September 2024 by Cynthia Linderbeck
Friendly and speedy service.
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September 2024 by Robby Mier
Great buying experience!
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September 2024 by Calvin Carter
My experience with these guys have been really outstanding and I would recommend them to all Ford owners.thank you s much for being there for me.
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September 2024 by Rhonda Lee
I wanted this to be a great experience with Ford. My 2016 Explorer was dropped off late on 06/03 because of a warning light "Engine Coolant Over Temperature". I was called the next day and told I needed to have my water pump replaced to the tune of $3,800.00. After the shock wore off I called Ford to find out my extended warranty expired the previous month. I went on to authorize the repair. The repair was completed 06/07. The dealership delivered the vehicle to my home 515 that evening. Saturday when I got in to drive it I noticed one of the tires had been inflated to a pressure of 45. I did not understand why it had been over-inflated while the other 3 tires remained at a pressure of 35/36. I had to run my errands anyhow. While driving, my tire pressure light came on. I took the vehicle to Discount Tires because it was close. I was told the sensor was now dead and it would be $60 to repair it. I am now upset because Ford did not take ownership of this negligence. I was told by the service advisor that their techs know how much air to put in tires and they should not have touched the tires anyhow. I had to remind her, I also requested "The Works" package which should have included an oil change and tire rotation, among other things. I replied to a survey to customer service, Michelle Cane and also spoke to the service advisor Jomanda A. I was supposed to receive a call back but I have not received that call. I was not expecting any additional fees or inconveniences after I dished out $3,800.00. This is the second issue I've experienced with Ford. I have lost all trust with their brand and their employees.
To add insult to injury, about a month and a half after this service and The Works oil change request, the “change oil soon” reminder came on. I was so upset I didn’t even call the dealership back. I knew they would lie to protect their employees and name. The WORST!!!! I ended up taking my vehicle to Walmart and pay for the oil change that I had already paid the dealership to do. I’m DONE with Mac Haik Ford!!!
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September 2024 by Jesus Villela
Warren Madlock Service Director is the man you should see, he will help you right away. He got my truck in and out didn't expect that at Mac Haik , I recommend it. ?
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September 2024 by David Kealey
Dylan took the time with me to get the truck I wanted. Great team effort to get it done with my satisfaction. Im a Mac Haik Ford Desoto fan!!!
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September 2024 by Avery Miller
Dylan and Ranger did an amazing job helping me with my trade-in to get me a new car
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September 2024 by Donald Favors
I would like to give a special thanks Jessica Cavazos. She was the best and made the process of purchasing the truck of dreams as easy and smooth as possible. As well as making the process of being out of state a breeze. If you're looking for a great salesperson I recommend Jessica every time. Thanks again!!!
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September 2024 by Barbara Smith
Just bought a truck from
Mac Haik Ford and my sales person Theo Jones was very professional and very knowledgeable with information. He listening to what my request.
