“I've come to know Thom Thumb over the years as a more upscale, specialty item store. You come to expect a certain service & standard. I usually have no problems. Hence my 4 star rating for Thom Thumb overall.
Desoto, TX location:
Husband put in order for graduation cake 2 weeks ago. He asked the woman if he needed to leave a down payment & needed to call to verify cake order. He was told no. Cake would be ready & pay when cake was ready. Went to pick up cake on Saturday, May 28th and the bakery didn't see the order. So we ended up with no cake for graduation party that day. It was too late to order another one from Thom Thumb or anywhere else. Very unprofessional. Usually when I've ordered cakes from Thom Thumb at other locations, there's been no problem. This is the first & last time I'll ever order another cake from Desoto, TX Disappointed especially around the deli and prepared food area. No it had nothing to do with customer service or an unclean store. It's the lack of specialty items that I've grown accustomed in other Thom Thumb stores. Even the meat in the "lunchbox" was cubed instead of shaved. It was different than what I usually buy in other Thom Thumbs. I was also looking for sushi rolls but none. Also the hot soups station was non-existent. I felt like I was in a glorified Walmart. Also I know it depends on what people buy in the area. I was a little disappointed in this Thom Thumb.”
“Fast and quick. It was clean but it smelled like somebody's foreign food...it was not pleasant, at all. The people were friendly and all in all it's cool. Right next to a park so that makes it convenient too.”
“It cost a few cents more than say Costco...but the lines are so much shorter!!Not waiting in line to 5 cents more a gallon.You'll burn your savings waiting in line.Go to Tom Thumd instead.”
7AM - 11:30PM
900 N Polk St #102, DeSoto“This store has upgraded its customer service to a much higher level with more open cashier lanes, better products and a perfectly displayed store of great and hard to find products. A much needed improvement.”
7AM - 10PM
1010 N Polk St, DeSoto“As before , I have been in a lot of $ Generals before & thought I'd found the best one until yesterday ! This $ General is so far the best over all , Raven the manager is amazing & the store is clean !!! The day I was in there it was only the manager working , she was stocking , cleaning , running the register , helping customers , plus helping me get my work done . That takes a very dedicated & Amazing person to do that daily !!”
“I go to this store 3-4 times a week for drinks, cigs, and lotto tickets. They know my face and what I want from behind the counter without me having to ask. Good customer service!”
“Was checked out at the end of my grocery run by an associate named KeKe and she was a like a breath of fresh air!! A people's person, she was positive, polite, and prompt! Sent me on my way with my day a little brighter than before. Good work keke, keep it up!”
“The only thing I don't like about Walmart super center's are the fact their not 24/7 anymore ( thanks a lot pandemic) what is there not love about a store where you can get anything from food, alcohol and medicine to electronics, sports equipment, furniture and car care at affordable prices under one roof.”
7AM - 12AM
1240 W Belt Line Rd suite B, DeSoto“Love this place man. They always take care of me. I'm up here like 5x a week ? I come here mostly for the THCA flower. I don't trust street bud anymore and I worked in medical cannabis for 6 years in Arizona. Since we don't have dispensaries in Texas, nor is it actually legal, this is the next best thing. I know what strain I'm getting, can look up testing results via manufacture, and in general can control my relationship with cannabis a bit better. I found some other shops across Texas (I travel all over tx for work) that carry other brands of THCA flower at more competitive prices, but I like the people here, location and the relationship I've built here. Will always be my goto shop when I'm in town.”
7AM - 10PM
1530 N Hampton Rd, DeSoto“This is the nicest $ general I've been in & I've been in a lot due to a couple jobs I've had !! It's clean you can get through the isles & the people who work there are awesome !! Props to the entire crew , y'all rock !!”
7:30AM - 10:30PM
714 E Pleasant Run Rd, DeSoto“The ice is always good as if it just came out of the molds. The ice also seems made from filtered water. You do not have bang the bag to separate the ice as you would with many other ice bags from gasoline stations. Awesome!”
Open 24 hours
108 W Parkerville Rd, DeSoto“I'm a non Walmart shopper! I just hate going into any Walmart cause it's always chaos to me. But this neighborhood one is just fine especially if I just need a few things and they seem to have majority of the stuff I need. The only thing I can say is they are always stocking during the early hours and boxes and carts are always everywhere. Sometimes can be annoying but I just on a brighter side they are always working. I've also noticed this neighborhood Walmart to have the Cheapest gas and it's convenient for me as well.”
“I love their selection of food ..I don't have a Kroger in my area..All I have is walmart and heb..I live in the harker heights ,Killeen, fort hood area..And Kroger will go very well there..We have the largest army base and all our stores stay so very busy..Please consider building one in that area..thank you”
“I'm a non Walmart shopper! I just hate going into any Walmart cause it's always chaos to me. But this neighborhood one is just fine especially if I just need a few things and they seem to have majority of the stuff I need. The only thing I can say is they are always stocking during the early hours and boxes and carts are always everywhere. Sometimes can be annoying but I just on a brighter side they are always working. I've also noticed this neighborhood Walmart to have the Cheapest gas and it's convenient for me as well.”
8AM - 10PM
327 S Hampton Rd, DeSoto“I live near by and always opt to go out of my way to different location. Since there is new staff it’s been great! Crystal is doing a fantastic job. Staff here is a new crew and happy to help.”
1:30 - 6PM 9AM - 1PM
1001 N Beckley St, DeSoto“They gave me wonderful guest experience and gave me nothing but smile. They payed for my groceries and cure my depression. 10/10 would recommend ??? they did egg-cellent. They healed my big toe and brought my faith into our lord and savior Jesus Christ ?????”
“I became sick on July 4th 2024. Ms. Jakki assisted me. She brought me a bottle of water so that my medicine will take affect. I am so grateful for her seeing that I was alright. I salute you Ms. Jakki and always will be grateful for you.”
“This was my first time filing my prescription at this location. Amber provided excellent customer service over the phone. She was both compassionate and professional in providing service. I really needed my medicine, she went above and beyond to make sure I could get it.”
“To tell you the truth this is not my go-to Aldi store. I only go to the store when I visit the Tom Thumb across the street (which is not my go-to Tom Thumb supermarket) or I have other business to attend to in that area.
This is sort of a hit or miss Aldi for me. I have visited this store a couple of times recently very soon after it opened at 9:00 a.m. And it just seems strange that the restocking doesn't seem to begin until the doors are open. So when I get there there's lots of blank space on the shelves, in the cooler, and on the meat aisle.
However, it is the typical Aldi and the fact that is clean. But the Aldi Finds aisle is very limited in new inventory and short in length. And there is an additional shelf space set aside for past Aldi Finds that is junky in appearance and visually unappealing (this seems like the norm).
This Aldi is the type of store that I only visit because I can't find whatever it is I am looking for anywhere else. Consequently, this Aldi does not get much of my business. It is not the worst Aldi I have shopped but it is certainly a far cry from being rated the best.”