Big Al's Cellular Repair, located in Desoto, Texas, serves customers from Dallas, Lancaster, Cedar Hill, Duncanville, and surrounding areas. The business specializes in a wide range of cell phone repair services, including iPhone, iPod, iPad, Samsung Galaxy Note, and HTC repairs. They offer services such as cracked screen repair, smartphone unlocking, fixing buttons, water damage repair, and more. Customers consistently praise Big Al's for their exceptional service. Many reviews highlight the friendly and knowledgeable staff, who provide clear explanations and no hidden fees. The repair process is efficient, often completed within a few hours, making it convenient for customers. The pricing is described as affordable, and staff members often suggest cost-effective solutions, sometimes recommending new products over extensive repairs. Overall, Big Al's Cellular Repair is recognized for its professionalism, quick turnaround, and commitment to customer satisfaction. Many customers express their intent to return for future repairs and recommend the service to others, emphasizing trust in the quality of work provided.
Customer service were fantastic! They fixed my pink iPad that were stuck on the Apple log !
June 2024
Great customer Service they were very kind and careful with my pink iPad it was amazing they didn’t take a long time they were very nice and kind and
May 2024
The service was very affordable and efficient. The wait time was very short and the staff was extremely friendly and knowledgeable about my situation. As well they saved me money by encouraging me to invest in a new product instead of putting more money into the old product. THANKS