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March 2024 by Denise Gonzales
Ace helped us out and provided incredible customer service. My husband went in shopping for our daughters birthday gift and Ace went above and beyond. My daughter ADORES HER NEW PERFUME! Thank you! We will definitely be back to this location.
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March 2024 by Amber Jones
Fast curbside and great customer service
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February 2024 by Katie Burleson
I love this location! The brow bar is amazing, there’s one girl that does brows only at this location, she is so sweet and wonderful! Jacob gave me a haircut today and he did an amazing job! He gave me exactly what I asked for and my hair feels so amazing and fresh! Highly recommend checking them out for services :)
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January 2024 by Taylor Mutchler
Tremendously rude staff. Would rather look at themselves in the mirror then answer a question. Anytime I asked a question it was met with rude remarks like it was a bother to them. Was trying to get an anniversary gift. Never coming back, glad university has one.
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January 2024 by Isabel Ibarra
What I would assume is the supervisor or shift lead at this store made me feel super uncomfortable. She had a bad attitude whilst checking my items and acted as if I was trying to pull one over on her. She had a tone with every one of her peers and seemed to be annoyed that I was struggling getting my gift cards to work. There is already a general awkwardness when the check out process isn’t a breeze and I can empathize with any employee having to deal with a tricky transaction but I was not treated with any regard. I even apologized myself cause I get it was right before closing and a pain to deal with. No acknowledgment. I already felt awkward enough in my pjs and lack of fresh face, so this was honestly kind of humiliating being looked at and regarded like I have already been picked apart and drawn assumptions on. The girl had longer black cherry colored hair and a bad attitude. I don’t get it. Sorry it’s a rant but it was a really awkward experience.
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January 2024 by Iael Jaramillo
Grace is the best!! Helped me find my the product and shade I was looking for! Grace even went above and recommended me other products that suits my skin type! Very fun and cheerful had an amazing experience with her!!
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December 2023 by Natalie Glover
Absolutely amazing experience at the Salon. I have 3b hair. Went to a curly hair “specialist” one time and looked worse coming out than I did going in. But today I looked and my hair felt like a million bucks. Thank you so much Kylie! Love love love my hair. She blew it out to perfection!
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December 2023 by Sandra Daugherty
Last night I went to Ulta on Loot 288 in Denton to find a couple of items. The sweet lady who waited on me is named Grace. I had so much fun shopping with Grace by my side. She was very knowledgeable, helpful and hilarious! I got exactly what I needed and had a great time doing it. Thanks Grace!
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December 2023 by heather temple
Poor customer service. Front desk cashier was amazing and courteous. However, sales floor and manager lack customer service skills in the fragrance department. The other store located off University has superior service and will now get my business.
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November 2023 by liv
I came in not knowing anything about what foundation I wanted and Destiny found me the perfect shade and kind!! Amazing!!!
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November 2023 by CB
i wanted to start off by saying how amazing my experience was do to Haley! she was so sweet and made me feel very comfortable from the jump. she was focused and very determined to find the right shade for me. i’m really grateful for the experience i had with her. she definitely deserves a raise and more!
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November 2023 by Annel Leschper
Upon entering I first saw Jacaria (I hope I have the spelling correctly, if not I apologize) she greeted me with a smile. I had a question and found her and she was very knowledgeable and helpful, she helped me save about $30 if not more. So thank you so much to her and her kindness. We were then attended by Grace who was also very sweet and efficient. Thanks y’all!!? ?
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November 2023 by Shelly B Brooks
Ive been to this location before plenty of times with no issues. This location always provides great customer service and makes me feel welcomed but today not so much. I’ve never been watched so much before in my life. I was having trouble finding a good concealer so I was all over the store. I understand a lot of people steal but to be followed the way I did I just left without anything. I did not feel welcome having multiple people watching me in pairs of following me to different parts of the store. Funny thing is a man actually stole something and made the alarms go off while someone was watching and approaching me for the third time even after I told them twice that I do not need help.
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September 2023 by Mrs C
The price tags on the shelves are not accurate. At checkout, three of the eight items I purchased rang up at 2-3 times more. The store also needs to be cleaned.
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September 2023 by Colette Bullion Teel
Excellent staff and beauty products as well!
