-
February 2024 by Carys M
I normally love TJmaxx and I went here shopping for some nightgowns and bras. Well, I went to go try them on and the lady asked me if what I had was lingerie. When I said “yes” she said “you can’t try those on because someone stole a bra yesterday” “we have a new policy”. She said “you can buy all the stuff and return it if it doesn’t work”. I said, “can I at least try on the nightgown?” She said, “no”. I said, “I don’t have time to take stuff back to the store” and had to set down all the items I took time to find and leave. It’s really disheartening that one person stealing can ruin all these other people’s experiences. Not to mention, put on whole new policies. Don’t steal a shirt in there because I’m sure that will be their next policy to add
-
January 2024 by Jaime Madison
Love the clothes here sooo much. This is my go to store.
-
January 2024 by Sara Texas
One star for whoever ruined the purse shopping experience. Having an associate have to wait 15 minutes to unlock a bag and then watch you try it on is a terrible experience. I’ve bought bags at Maxx for years and I can’t imagine I ever will again.
-
January 2024 by Toya Hill
While shopping for Christmas gifts 2023 the store has variations of items from clothes, shoes, luggage, purses, male items most of shopping items might be out of stock lots of people shop here I will be back in 2024.
-
January 2024 by Karina Mondragon
I always find what I'm looking for at a very good price and quality.
-
December 2023 by LaShonda McAdams
I used to like this location but lately the customer service has been lacking. I was in today looking at jewelry and the associate entered the jewelry area and immediately assisted a customer who had walked up AFTER I did. The sales associate should have asked who was there first and assisted accordingly. I simply left without purchasing anything. That one person can set the tone for the business. Denton needs to do better.
-
December 2023 by Gail Henderson
Found some nice outfits and a few Christmas gifts. The line was over 20 minutes just to check out
-
November 2023 by Jimena
Nice store in terms of cleanliness but if you like collecting cute hello kitty stuff forget this store the employees take the ALL of the hello kitty items before they’re even on the floor. An employee admitted that the girls did that with the Halloween blankets and when I stopped by at open (so newly stocked no one else should’ve gotten them) they had the other Christmas blankets that come in the box freshly stocked but no hello kitty. They never put it on the floor either bc there wasn’t even a spot for it it was like it was never there. Company policy is you have to be on break and it has to be on the floor but this store doesn’t follow that at all. I could understand if it was maybe one blanket but there’s like 7 blankets that should’ve been out on the floor and not one made it. It’s unfair to customers who are nice and go out of their way to look for it. The blankets sell for insane and most people don’t want to buy from greedy people just because we like collecting, how are we supposed to know whether employees just resell them?really wish management cracked down on policy because it doesn’t make customers want to come when you know the employees take the good items.I should also add that one of the employees was super nice and even went to the back to get an older woman a throw blanket she was looking for but as soon as I asked about hello kitty she shut me down and said “they’re gone” no sorry no checking the back or anything and she wasn’t nice to me like with the other lady.
-
October 2023 by plumandthistle
Excellent merchandise! I've purchased several very pretty necklaces here, and lots of beauty products (what I buy most). The selection is great, the staff are helpful and polite, and the prices are fantastic. I'm able to treat myself (and others) without breaking the bank. Even when I don't buy something I always enjoy visiting.
-
September 2023 by LLRB
Workers here have ZERO sense of urgency even as the checkout line grows to 20+ people. Don’t expect them to move any faster or call more checkers. They just expect people to wait in line all day. Not great.
-
September 2023 by Adriana Garcia
I love this place, it has a lot of variety to buy both household items and personal items.
-
September 2023 by LIL UNO
WENT INTO TJ MAXX MONDAY I NOTICED A LOT OF EMPLOYEES THAT GREET ME AND I SPEAK WITH.ALL SEEM DOWN I ASK ONE OF THE GIRLS SHE DIDNT SAY TO MUCH BECAUSE THEY HAVE A NEW MANAGER AND THEIR NOT ALLOWED TO REALLY TALK TO MUCH BECAUSE SHE DONT ALLOW IT. THE NEW MANAGER AS OF 08/30/2023 IS VERY RUDE SHE TALKS ON HER PERSONAL PHONE WHILE ENGAGING WITH CUSTOMERS WHICH IS VERY RUDE. IM NOT SHOPPING HERE EVER
-
September 2023 by Jessica
I love the max, it's messy but than again it's customer who just leave stuff on the floor and not put stuff back. People are nice . Never had an issue there.
-
September 2023 by xDreamthx x
One of my weekly favorites to go to when shopping. I always find several things every time I go.
-
September 2023 by Jessica Hawkins
I saw like 2 rae dunn items in the entire store. That’s the only reason I went.
