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September 2023 by Doug Raplinger
Great Customer Service!! My repair was completed a week ahead of schedule. Great work, and they kept me very well informed at every step along the way. They even helped me find a low cost solution to a pre-existing problem I had with my car. HIGHLY recommend!
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August 2023 by Dave Read
Worst customer service ever. I will never do business with this company again. Showed up for my appointment to get my car looked at and they said “your appointment is not in our system” and absolutely refused to try to help me.Avoid these people at all costs unless you enjoy wasting your time.
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June 2023 by Alisia & JJ Jacobs
This was really a very pleasant experience! The staff especially Penny walk us through the process and was amazing. Promise were made and were beyond met. Time frames were given and again met before dead line! They really went the extra mile to ensure that EVERYTHING was perfect! The neatness and cleanliness that they they returned our vehicle and the shop was just out of this world!HIGHLY RECOMMEND.Cannot express our gratitude enough, that there are still service providers in the industry that take care of their customers like family!Thank you!Service: Body & Trim
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May 2023 by Daryl Mayho
I took my car to have the bumper replaced May 6th 2023. May 6th, my car was not ready. No one called with updates for three weeks. I was told it would take two-three weeks to be repaired. After the third week, I was told the staff quit, the owner was in an accident and the production manager was doing all the work. May 5th I received a text saying my car was ready but was not informed they closed at 5:30 and that they are not open weekends. May 8th, I requested my car returned to me. A very rude woman said they had just opened and she did not have time to update me. I reminded her it had been over a month. She said my car would be ready in a few hours. Thankfully, it was. I understand life happens. If their staff quit, I should have been informed and given the opportunity to have my car towed and the job completed at a shop who had a full staff to complete the job in a timely manner. I rented a car for two weeks which cost me 1000$ and took an uber the remaining two weeks,. I would have appreciated a professional, empathetic staff.Services: Body & Trim
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April 2023 by randy king
Took a Jeep Grand Cherokee in to have the bumper replaced, $ 10,800 later and 3 months, got the car back and there were several paint defects that were so obvious even to the service guy, went back to pick the car up and only one of the issues was corrected, this went on and on and on. I finally got tired of sub standard quality, I guess I can live with fish eyes over new paint, gives it character. I wouldn't take a plow to them for paint. The last time I was there apparently everyone had quit at once. I'm giving them 2 stars because at least the bumper didn't fall off on the way home...Services: Body & Trim
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December 2022 by Amy Miller
They were wonderful. Gerber kept me up to date with information about my vehicles‘ status. They were knowledgeable and shared that insight with me. Highly recommended. Thank you!Services: Body & Trim
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December 2022 by Josh Hehmke
Very helpful and informative. I would recommend them to my closest family members. Thank you, Gerber.Services: Body & Trim
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October 2022 by David Klein
I brought Gerber my 2013 Nissan Altima after a wreck and boy was I surprised at the level of service and detail they put into their work.Gerber identified issues from a previous wreck and not only gave me professional service, but also (not legal) recommendations on how to handle my situation. While I did end up needing to bring outside council to help with a DIFFERENT repair company, Gerber stepped in to not only diagnose my problems, but also help me find solutions for an extremely non-normal situation.If I could afford to, I'd buy them lunch every day for a decade. These are amazing folks that price fairly. My parents will now be driving over an hour just for an oil change because we respect this shop so much. They will also get all of our future business.A truly respectable company in a sometimes sketchy industry.Services: Battery
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August 2022 by Mackenzie Bergman
Went to Gerber today to get my mirror fixed and Randy was amazing! They were able to reconnect my wires and reattach my mirror without any cost (very little damage). They also buffed out some minor paint scratches. Would highly recommend this place and will be back if I need to get anything else fixed! The staff is also so nice!Service: Body & Trim
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June 2022 by Gloria Jordan
After someone sideswiped our van, these folks did an *amazing* restoration for us! They kept us updated on their progress, and when we went to pick up our van we could hardly believe our eyes... It now looks NEW!! We highly recommend the fine folks at Gerber Collision & Glass!! ?
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March 2022 by Casey Whitfield
Always do a wonderful job!!! Craig the gm is such a nice guy he goes above and beyond!!! Highly recommend!!!!!
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February 2022 by yuan li
Bill always showed great patience and enthusiasm to me during the whole process of fixing my car. There is no doubt that he is a good employee. These people were incredibly kind, efficient, and helpful.Services: Body & Trim
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February 2022 by Kyna Erickson
These guys are amazing!!! Helpful, friendly and fast! They fit me in to get my car drivable and looking good. They have earned all my future business! Excellent customer service!Services: Body & Trim
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February 2022 by Stephanie Bardales
Billy was great! He was able to quickly assist with our VERY minor bumper issue and he even buffed out some scrapes for free! These people were incredibly kind, efficient, and helpful. Definitely give them a shot!Service: Body & Trim
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January 2022 by Steve Robertson
Super happy. Attention to detail is Gerber's mission statement. Highly recommend.
