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November 2025 by Eric \u0026 Katie Plenger
We just moved to a new house. Our pods were in storage for about 5 months. Our experience with this company has been great up to this point. We were disheartened to see that mice had gotten into a couple of our pods. They ruined quite a few of our decor items in one pod. We thought it was contained to the one pod but come to find out a couple weeks later one has been living in our couch eating it from the inside out. Very frustrating that we lost those items and now have brought mice into our new home.
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November 2025 by Joseph K
Absolutely horrible company and the insurance for your items is a complete joke. They'll destroy your goods and have their cut rate insurance company refuse to cover the damages. Do yourself a favor and have someone reputable with good insurance move your goods, not these hacks.
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September 2025 by mike tobias
I'm sorry to say that your service was AWFUL.
1. You dropped the pod and the gentleman that delivered it did not check to see if the door opened or if it was jammed. He dropped it off and left. You finally send another gentleman out and with one push he was able to open it. (Thank you for that)
2. You were suppose to pick it up the next day (8/28) and you did not.
3. You send me an email and told me that you would pick it up on 9/5 and after arguing with you, you send another email saying you would pick it up on the 9/3. Again, after arguing you finallly came and picked it up the 29th.
4. You did not honor your contract and you should reimburse me for some of that expense. It's only fair. I believe that you took advantage of a Senior Citizen. SHAME on you!!!
5. I WILL NEVER, EVER USE YOU AGAIN!!!
6.I WILL NOT RECOMMEND YOU TO ANYONE!
Thank You
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August 2025 by MC
Terrible experience. PODS missed an entire segment of a 3 part move. Driver claimed Traffic was bad so couldn't make it. They still charged us for the delivery even though it didn't happen. Icing on the cake, they lost the pod and delayed the final delivery several days. Booking early didn't help. Being flexible didn't help. Pods customer service didn't help. Just glad it's finally over.
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August 2025 by Lennice Smith
Excellent on time friendly service!
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August 2025 by Susan Jacobson
The PODS arrived on time and the drivers (Erik Ramirez and JZ) were very efficient, friendly and knowledgeable.
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August 2025 by Joan Veiga
All our PODS movers were great!!
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August 2025 by Eric Smalling
Our delivery driver, Erik Ramirez, was amazing. He was able to place the pods in a tight space with ease. He called ahead and was extremely professional, prompt and friendly!
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August 2025 by Michelle Freeman
Erik Ramirez dropped off POD on time and was very careful unloading it into my driveway.
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July 2025 by Jill Trimble
Erik Ramirez did a great job loading the pod. Was on time and courteous.
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July 2025 by Dee Dee Cormier
Erik was so helpful with such a tricky parking situation. Thank you Erik!
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July 2025 by Dennis Ayer
Fast delivery to the house and very good communication with the drivers. I would say to anyone using PODs to ask the drivers questions to make sure you know when to schedule your pickup and deliveries because you can't rely on the information in your account.
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July 2025 by Alexis Palazzo
First time using PODS and had a great experience. Everything was delivered on time and damage free. Every person we interacted with was helpful and friendly especially Steve who dropped off our second container in TX. He did a great job and was so kind.
Thank you Steve!!
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July 2025 by MarShauwn Grays
Tony did an excellent job. He communicated with us and was timely with the delivery. He was also available to answer any questions for us.
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June 2025 by Lory Taylor
Professionals and pick up went off without a hitch.
