O'Reilly Auto Parts store #375 in Denton, Texas, located at 100 Eagle Drive, offers a wide range of automotive parts, tools, and accessories. Customers can also benefit from various free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store provides additional services like resurfacing brake rotors and drums and mixing automotive paint. For those who need tools only once, the store features a free Loaner Tool program with a refundable deposit. Customers are encouraged to speak with Parts Professionals for repair guidance and assistance. Reviews highlight the friendly and helpful staff, especially praising employees who go above and beyond. One customer appreciated Sebastian for patiently answering battery questions and helping with installation, especially considering their physical disability. Multiple customers mention consistent positive experiences with staff like Tony and Paul, who assist with batteries and provide thorough explanations. The team’s kindness and knowledge have helped customers get back on the road quickly during emergencies, even under challenging conditions such as high temperatures or stressful situations. However, not all experiences were perfect. There was a concern about a paint mixing incident where an employee declined service because it was near the end of his shift, which was viewed as unprofessional since mixing paint is part of the job. Overall, the Denton O'Reilly Auto Parts store is valued for its helpful staff, quality products, and convenient services, making it a reliable place for automotive needs.
Super knowledgeable employees! Whatever they are being paid....Pay them more!!!!
May 2024
Paul stansbery is very friendly to me to refill my car ac refrigerator. I would this place to everyone..
May 2024
Paul is so sweet! As a woman I’m used to being up charged for something so simple, Paul got my windshield wipers sized and changed for 20$ College girl friendly, ask for Paul. ?