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November 2023 by Jazmine D.
Our experience here was awful. We originally went in for a simple oil change. This business went ahead and drained fluid from my transmission, without our permission, with no means by which how much to refill and they did not replace the seal that they broke open, compromising the seal. Future problems can arise from this and they refuse to take accountability. Do not trust the manager or assistant manager, they are both in on the scam. They use arguments from authority to justify their recommendations, and tend to talk over you and bully you to believing them. I recommend looking back at past reviews this has happened before. Hopefully you see this before entering their business.
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November 2023 by Elora Ramirez
I’ve brought my car here on numerous occasions because the lady at the front desk is extremely pleasant and the service is quick. I took my car in today for an oil change and noticed my tire pressure was low on both back tires. I figured they would refill them as part of their service. On top of paying literally $100 for an oil change I get into my car and the little tire pressure icon is still on. They didn’t put air in my tires but marked on the paper that they did. I know it’s something small but if they advertise that they include this service for free, they should’ve done it instead of lying on paper that they did.
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November 2023 by Marko Coady
moved to Texas earlier this year. First used this Kwik Kar location for my state vehicle inspection, smooth and easy. Next was basic oil change & tire rotation, same. Recently had extensive work done on my 10 year old KIA. The two young technicians (brothers) were outstanding. Explained everything without been condescending, Totally thorough, worked hard and fast to complete all items hours ahead of schedule. And now my car feels like it just rolled out of the showroom! Amazing!
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November 2023 by Marko C.
moved to Texas earlier this year. First used this Kwik Kar location for my state vehicle inspection, smooth and easy. Next was basic oil change & tire rotation, same. Recently had extensive work done on my 10 year old KIA. The two young technicians (brothers) were outstanding. Explained everything without been condescending, Totally thorough, worked hard and fast to complete all items hours ahead of schedule. And now my car feels like it just rolled out of the showroom! Amazing!
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November 2023 by bethany meldrum
They gave me a faulty starter. I took it in two weeks later, and they hit it with a hammer and sent me on my way. Next I know I’m stranded in Colorado - with a six month old baby no less. You may think, “that’s a specific situation, that’s not gonna happen to me.” Well, guess what, it DID happen to me. And it CAN happen to you! You deserve a trustworthy mechanic, and you will not find it here. They put my family in danger, and robbed me of over $800. I offered a handful of solutions and they didn’t look into any of them because “it was too much paperwork.” Yes, they actually said that! They do not have your back. Go somewhere else, I beg you!
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November 2023 by Matt Callahan
ALL employees were super friendly and extremely attentive to my vehicle needs. Asked questions, received straightforward answers. Highly recommend everyone to come check out and use this local business.Thanks Kwik Kar!!Services: Air & cabin filter replacement
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October 2023 by Tom G.
The manager is completely and dishonest. I sent my son to get an oil change which normally cost $80 and the final bill was $241. My son told me that the manager told him his car needed several additional services, of course my son knows nothing about cars so he felt pressured to get those services. The manager took advantage of my son and performed unnecessary services. Additionally it appears that this Kwik Car is not associated with the Kwik Kar corporation I'm sure and going to investigate if this place is a fraud and they are just using the name.
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October 2023 by Denise Ott
We have been using Kwik Kar for years. They are the only ones that have EVER worked on our car. Stephanie is an absolute sweetheart. Heath..Ethan..Brett (?)..Levi..the entire crew are the best!! They always make sure our car is top notch before releasing it back to us. They do great work. I HIGHLY recommend you give them a try. They will not disappoint. ?
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October 2023 by Ashlie Thompson
Today I came in to get an oil change and inspection done on my Durango and I just want to say man that place is busy and I can see why, every one that works there was great and hospitable even while running around busy. Stefanie at the front desk was amazing and sweet as pie and made sure to great me as soon as I walked in with a smile. I will definitely be coming back!Service: Oil change
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September 2023 by Riley
Went here to get an inspection. Was told there was a waiting list, which is fine, but then the person working lied and said that every other shop in the area had a waiting list. Got my inspection at fast Auto Repair and State Inspection off of Dallas Dr. less than 30 minutes later. Also, that shop had much nicer employees.
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September 2023 by Emily Belcher
I have been coming here for several years and through several vehicle changes too. My dad also chooses to drive from Haltom City to specifically come to this location because of the quality of service and people that work here. Stephanie and Brett are two people that I would like to shout out for their continued excellent service!! I will continue to come here too and recommend this location to anyone that needs services done to their vehicle.
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September 2023 by Alexia Peterson
Knowledgeable staff, they took in and gave back my car quickly and efficiently. I'd heard good things about this location so I purposely drove out of the way to go there. Excellent service from Stephanie and Brett!
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September 2023 by Liesl Burks
This Kwik Kar location is the only one I go to, because the staff has always been attentive and helpful. They do stay busy here, so I try to plan to for early mornings. I’ve now taken three different cars here for oil changes, state inspections, and also a few complicated mechanical/error code diagnostics and fixes (catalytic converter, to name one)! Levi is the mechanic who has always worked on my cars, and I’ve always had a great experience with him. I’ve also dealt with Brett quite a few times, and he’s always been very friendly and knowledgeable. Stephanie up front is always kind and friendly, too. They all seem to really care about customer service, and that keeps me coming back!
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August 2023 by Natalia W.
Went in today for my State Inspection today around noon. They got me in and out in less than 30 minutes. Steph was awesome, I called ahead of time to check prices and ask how busy they were and she was super helpful. Definitely going to come back whenever I need inspections etc.
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August 2023 by Brett Peterson
Great service, very experienced technicians, I had Carson and his service was great! very knowledgeable and informative, I bring all my cars here and recommend this shop very highly. if it wasn't for this shop I never would've known about the maintenance on my car, Walmart never showed me any of this! I cant believe I was breathing through that air filter. Carson was very helpful and I am very thankful he could help me with my vehicle.Services: Transmission
