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July 2024 by hogn stew
Manager Maria is the worst manager ive ever seen and is very rude , feels entitled to yell at anyone she wants!
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June 2024 by Amino Yes
Very nice place to shop
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June 2024 by Parker Bass
I’ve been coming to this Kroger for years now, and there is a manager Maria who completely gets over whelmed with one problem and refused to help me with another. Business hours for customer service are until 8 pm and she denied me service and didn’t care the urgency
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June 2024 by Jon Chaires
Flies on the produce. Dirty shelves.
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May 2024 by Lauren Nabers
The literal worst Kroger I have ever been to. If hell was a place on Earth it would be this Kroger.
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April 2024 by Roger Shields
More checkout lines open!! Fast shopping experience!
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March 2024 by R Scho
Worst customer service ever. I rented a rug doctor last evening to clean 3 rooms at night. However the machine started to malfunction about 30 later, no problem in the morning at 7am I went back to Kroger to exchange it for another one. Although there was lots of staff there doing not much they told me take the machine back and come in an hour again because we can’t help you until customer service starts working at 8am. The machine is heavy and I had to put it back in my car and go home. That’s really unacceptable Kroger… really bad customer service. No wonder they are slipping from great to mediocre at best!
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March 2024 by Cervezamoney's BBQ
Lipstick on a pig is the only way to describe the facelift on the store. Still the same understaffed nonsense.
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March 2024 by lea Herrick
I was just at the teasley store and asked Allison, as she was coming out of customer service, if there was anyone that can help me and I pointed to customer service. She got a huge attitude and said very rudely can I help you. Like any teen would do when they don't want to be bothered. I said is there a problem and she said no I'm asking you can I help you and I said it's the way you said it. Her attitude changed slightly but so very condescending. Ifk who her supervisor is but she definitely needs an evaluation and some proper customer service training
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March 2024 by Ari
They have to many missing items
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February 2024 by tiffany
So, we ordered things two days before my birthday, the order was canceled for god knows what reason, then we call corporate to inquire about when we were going to get a refund, We were given the run around, we were told on Wednesday it should be there Friday, then on Friday we called back and were told it should be back in our account Tuesday, we called Tuesday, and now we are being told they have no recollection of any charge being made and to dispute it with our bank... Honestly I want to scream bc what the heck! We wanted our things THEY canceled, not us! Then to give his the run around about refunding our money is beyond crazy this corporation is ridiculous!
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February 2024 by Samantha Garrigan
This review is solely in response to the online order pick up department. They need to be redistributed to other areas of the store and this department remade. The last time I had a pick up order they were running so far behind that I waited over an hour with kids in the car to be told they had no idea when the order would be ready and ultimately cancelled it for it to be a waste of not only that time, but the time I had to spend actually getting the groceries we needed elsewhere. Today for a 7:30a-8a pick up I was told at 7:52a upon walking up to my car that not all of the order was fulfilled. I should have received a notification from the app no less than 10 minutes prior to the earlier side of the pick up time. Had I received this I would have cancelled the entire order because I only added the other items to reach the required pick up minimum. so waste of time and money this time. Trying to give feedback or get any resolve is useless as the app isn’t set up properly for feedback. Contacts go to a national location that doesn’t care about store-level issues and ultimately does nothing. Truly despise going to this location.
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February 2024 by Samantha G.
This review is solely in response to the online order pick up department. They need to be redistributed to other areas of the store and this department remade. The last time I had a pick up order they were running so far behind that I waited over an hour with kids in the car to be told they had no idea when the order would be ready and ultimately cancelled it for it to be a waste of not only that time, but the time I had to spend actually getting the groceries we needed elsewhere. Today for a 7:30a-8a pick up I was told at 7:52a upon walking up to my car that not all of the order was fulfilled. I should have received a notification from the app no less than 10 minutes prior to the earlier side of the pick up time. Had I received this I would have cancelled the entire order because I only added the other items to reach the required pick up minimum. so waste of time and money this time. Trying to give feedback or get any resolve is useless as the app isn't set up properly for feedback. Contacts go to a national location that doesn't care about store-level issues and ultimately does nothing. Truly despise going to this location.
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January 2024 by Monier Tookhi
This was the first time I had bad experience in this Starbucks. I asked for Frozen Mango dragonfruit. First of all, is not even frozen. She didn’t mix properly. I asked her can add more ice. She didn’t want to add more ice. Horrible experience
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January 2024 by Ben Reyes
Manager “Marie” decided to close early with out advertising or posting new years hours. And on top sticking their “bouncer” in front being unprofessional with people trying to get last minute items. I get yall want to go home but last I checked it’s a business that needs people to spend money.10/10 would not recommend.
