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July 2024 by Paras Gupta
Extremely rude and uneducated staff. I hope they get shut down.
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July 2024 by Leo Morales
Company vehicles/ company branded vehicles be aware. With proper permits our employees vehicle was towed. The comment Flex Parking Management staff gave our team member when their mistake was brought up to them was " is a company vehicle, companies always pay."
Take that comment for what is worth and draw your own conclusions but comments like that and based on the number or 1 star reviews...
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July 2024 by Zoie Byrne
Lady named Nichole was very rude. If this wasn’t my apartment complex’s referred towing company i wouldn’t ever in a million years recommend using this company!
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June 2024 by Jay
If these people take your car just give up on trying to work with them. My car was towed from my apartment complex and I even had the original tags in the vehicle but before I updated the new license plate in the system they towed it, kept it over the weekend (I called multiple times and was always sent to voice mail, and I even left messages and never got a response), charged me the legal maximum for the tow $272, impound fee of $22.85, a notice fee (which was sent monday morning when I was there monday morning) of $50, and two full day charges of $22.85/per day (total of $45.70), 3% credit card fee coming up to a total of $408.10. I asked if they could work with me on the payment because quite a large amount and the lady with integrity said "nope they wont work with you on that." I also found that my car was actually impounded at Cornish Wrecker which is under the same company as Integrity Parking Management (which is actually under Urt Texas, Inc.). They make you stand outside and they have a tinted window and they barely speak loud enough for you to hear what they are saying. The lady behind the tinted window barely even understood what she was asking me to pay so I asked for an itemized bill and she said she couldnt show me until I paid it which I said was ridiculous and proceeded to calculate the amount from the TDLR website to figure out what my charges were. This business doesnt care about you they just care about their bottom line. I saw comments from a while back saying this was family owned and that they would work with you so I had a little hope but dont waste your time. THEY WILL NOT WORK WITH YOU. I am going to make sure to post this on all their other company profiles too so people will know that if you get towed by any of these guys you only have one option to pay what they ask for and move on. I know that probably isnt what you want to hear but trust me itll save you from trying to be nice to people who arent going to return the favor.
KEVNIN R CORCORAN, ANGILENE GAY DAUGHERTY, MICHAEL MAHAR, JERRY CORCORAN, GERALD CORCORAN. Yall are people with absolutely no integrity so i suggest you stop calling yourselves integrity parking management.
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June 2024 by Kenyatta Marie
No way these people check tags on vehicles, they just look and tow. Should be illegal to just tow a resident vehicle. Just some money hungry crooks.
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June 2024 by Chami Harris
If I could give you less than zero I would. The trash woman that you allow to answer your phone is going to get you all a lawsuit or worse. She is beyond rude to nicest of people and I totally understand why she couldn’t get a job anywhere else!
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June 2024 by jason erwin
I had my car towed from my apartment complex that I have lived in for 8 months. I registered my car in the app when I moved in and updated it when I received my new license plates. 2 months later I was towed and they are telling me the car was never registered and there is no record of my car ever being in their system. But they have tow trucks in the complex every night looking for cars that are not registered. These people are thieves.
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June 2024 by Carron W
These thieves waited until I walked into my house and towed my car from my apartment complex even though I have a sticker to park told me it would be $321 to get my car back then later told me it would be $800 to get my car back and that they were going to auction my car off. My leasing office contacted them to try and get my car back and they told Them that they were not returning my car. At this point, I will be seeking an attorney what these people are doing is wrong. They are literally stealing resident cars and hiking up prices so that you are not able to get your vehicle back. They have the audacity to have integrity in their name, but they lack it These people need to be shut dow.
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May 2024 by Bekka Galore
STOLE MY REGISTERED CAR
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March 2024 by Makaila Cotton
Worst company in the world just tow cars cause they broke and need money don’t even do they job right i have a parking permit for my car to be parked at my apartment complex they didn’t even check towed my car twice and a row and now getting sued
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February 2024 by William Rosatti
This company towed my car out of my reserved parking space that I pay $75 per month for. I’ve been parking in this space for 2 years.
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January 2024 by Albert Rosario
Illegally told my vehicle and cars damage to the vehicle. Been calling, and no one’s answering.
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December 2023 by Jack Marinangel
Name should be Shady Parking Management. Would fit their character a lot better than Integrity. One year later, they are cruising my apartment lot now… don’t touch my car you thief’s
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December 2023 by Shelli Dikeman
Don't live up to their name! Zero integrity and lie when proven wrong! Disgusted!
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December 2023 by Brenda Davis
They towed my car in error. When I called the number that is listed all OVER this property, they denied being the ones who towed it. Long story short, they ARE some how responsible and they brought my car back, but took it to the leasing office and I didn't know where it was until a neighbor told me where he saw it. At least someone called me back and explained their process... after the fact, but none the less. Please make your process a little more user friendly.
