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“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Leslie and Jacqueline pleasantly and patiently handled all of our banking business today, at the Denton Texas branch, which is a great bank to handle all of your banking needs . Great people, great bank. Highly recommend. We drive all the way from Houston to do business at this bank!”
“I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $500 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $6,000.00 this is unbelievable I couldn't believe it myself all glory to God for bringing Mr John Dollerry, I really appreciate his email: [email protected]”
“BB&T has the best rates on auto loans and this location has the nicest, most knowledgeable staff (the branch manager, Sam, is the best). If you have financed a used car and used the dealership to find you the "best" rate, then unless you are a manager at the car dealership, you did not get the best rate you qualified for. The finance manager gets a rate back and then adds extra points to it in order to make more money for the dealership. BB&T does *not* do this so whatever rate you qualify for, they'll give you. The dealership where I was shopping at told me that the best rate they could give me was in the high 3's due to the type of vehicle I was buying. I knew this was a load of poo so I called Sam at BB&T and asked her to see what rates they could get me. They got me 2.05% on my used car. The dealership, of course, started backpedaling and saying they were somehow able to match it (meaning they could have gotten it for that rate all along but they were trying to make additional money from me). If you currently have a vehicle financed and are curious if you're paying too much interest, call Sam at BB&T. If you know your credit score, Sam can give you an idea of the rate you'd qualify for, and then if you would like to proceed, she can run your credit to finalize the deal. Sam was quick and responsive and really knew what she was talking about. Just one point of interest can save you over a thousand dollars over five years. It's definitely worth a phone call to check with Sam on rates. You could end up saving thousands of dollars like I did!”
“I'm here usually once or twice a week with deposits for our business account & I always enjoy speaking with Morgan and Amanda. Their bosses are nice too, but I've seen these ladies be genuinely pleasant when many others wouldn't have been able to. They always make my visit a timely enjoyable experience! Please keep them around. They are definitely an asset!”
“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
Open 24 hours
2310 W University Dr, Denton
Banks
“These idiots that are saying the ATM isn't 24 hours need to learn to read. You have to use your ATM/Debit card to unlock the door .... because it's a secure ATM. It says it right on the door next to the door handle. I'm embarrassed to be a human.”
“I came in to deposit a check. It was hard emotionally as it was from our failed IVF cycles. Tim and Tika (I probably spelled her name wrong I apologize) were so personal, kind , and willing to help. It was so nice to not feel like a transaction. They are so great and such an asset to this branch ! I will definitely come back to this branch and have it be my new branch because of their professionalism and kindness.”
“Had problems at first after merger with BBVA but they were worked out and now my personal and business banking is much better. Got to have money in the bank or open an account to get service!”
“I have banked here since 2002 and have had a FANTASTIC experience. The level of customer service has always been superior to any other bank I've done business with. One shout out to Ralph Ramsey. When I paid off my home mortgage I was running late on a Friday afternoon and couldn't make it before the lobby closed to get a cashier's check. Ralph made sure I was able to get the cashier's check (no charge) even after hours. Ralph Rocks! Another thing that is super handy is the pass through box. I deal with a lot of coin and the drive through tube can't always accommodate the weight. They gave me a key to a pass though box where I can make deposits without coming inside. If you are a small business or individual I highly recommend this bank. They are willing to go above and beyond to earn your business.”
“I didn't have a bank account and after trying a few places that couldn't take care of a very basic need, Asst Manager Gutierrez got me sorted in less than 15 min. I got a new bank account (I've not had one in years), access to the app, clear instructions on how the app/activation/account would work and most importantly I got my check cashed. These folks were busy when we got in line, trying to maintain cleanliness and social distancing and working tirelessly. Highly recommended this crew.”
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“UMB has the nicest and most helpful associates of any bank we have ever had dealings with. We use the branch in Denton Texas and highly recommend them. How often do you leave a bank and think, “I really like those people!” They go out of their way to make you feel important.”