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September 2018 by Hanna Drury
So I thought this would be a good bank to switch to since my work uses it and we have never had problems. Unfortunately, the staff really ruins the experience for me. I ordered checks on the first of the month inside the bank and the gentleman at the front said I was good to go! I thought it was strange I hadn't received them so I called back on the 21st of the month to find out that they were NEVER ORDERED!!! When I heard that I was very confused since I was told otherwise. When I called today to get it all sorted out they can't seem to remember the gentleman that worked at the front just a little over a week ago, the woman was extremely rude and started to get an attitude with me. I was on the phone for 15 minutes and she continuously put me on hold. I wouldn't have had to call if the person that worked for you did their job in the beginning like I was told they did. I really didn't care for the woman on the phone acting like a child continuously saying BYE! BYE! BYE! BYE! As I was still speaking trying to figure out my account.
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July 2017 by Shay Mac
This bank is the absolute worst. I decided to to get away from Wells Fargo and put my trust in to a smaller, local bank. The online banking service operates like a website from 1998. The one time I ordered checks, I received checks for someone else's account with my address on them!!! Today, I am out of state and opened the app to check my account. Well, what do ya know? Online banking happens to be down, specifically today. No mas, no mas.
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June 2017 by Sam Gant
Drove an hour in traffic to get here before 6pm close as on website. Has 4pm on the door. Please correct.
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April 2017 by Justin Hess
Great service
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January 2017 by James S.
Stopped in to deposit some money. Actually has cash and dropped it into a envelope and ran it in the ATM.
