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September 2023 by Shelby Sand
This clinic was great under Dr. Evans. The new ownership is greedy and wants to schedule unnecessary appointments. They constantly lose track of prescription requests and have to be called MULTIPLE times to just get something filled. They don't answer the phone and it goes to the voicemail of someone named "Chicken", which is INCREDIBLY unprofessional. They don't answer voicemails and I had to spend a week repeatedly calling just to get a prescription filled and when I finally did, they said they've had it for a week and just hadn't done their job. If you're thinking of going here, DON'T, and if you already go here, find a new provider ASAP.
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August 2023 by Sheryl Divin
Things are new at this office. Way different. 5 star now! ⭐️⭐️⭐️⭐️⭐️I will agree with the really older bad reviews as the old staff was downright rude sometimes!But……The old doctor and staff are gone!Jill Ashby PA is awesome and the only PA or original doctor left after a major ownership and staff change at this Family Medical Center. Jill Ashby is the greatest! Our family has gone here for years and we are so grateful Jill Ashby PA is still there. She is knowledgeable, thorough and takes time with you.The new staff are awesome too! They are very friendly and understanding with every visit or call.We stayed through all the changes and we are sure glad we did. Give them a try. You will be pleased with the care you receive.
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April 2023 by Karson Pettigrew
This practice has gone downhill.I made an appointment on Thursday for Friday at 8:15AM. I was told to call 10 minutes before to check in. Fast forward to Friday morning, I called at 8 to verify some insurance stuff…went to the call center. Then I tried to call again 10 minutes before my appointment (8:05) and it went to the call center again. I couldn’t even get ahold of anyone at the office for my appointment. I left 2 messages with the call center and no one tried to get back with me that day or even today I haven’t heard anything. I had to call them and explain what happened. It’s just very unorganized and it seems like they don’t actually care about the wellbeing of their patients.
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March 2023 by Kathleen Mullen
They are always nice and hopeful you kind of sucks that doctor Stanley Evans is in trouble and I hear hes lost his license but ever since I was in junior high high high school somewhere along in there everybody knew that he was a guy you could go to if you wanted certain prescriptions written.... I graduated in 80 if that tells you how long hes been doing that... Over-prescribing medications that damn near killed my mother and I'm pretty sure hes the reason why she's blind in one eye, He prescribed medications that damaged my mother's kidneys and he knew she had renal problems. I could go on and on but I've been telling her to get rid of that doctor for 30 years, the nurse practitioners are good they're sharp they're on the ball they pay attention and they are great. At least one of the other doctors is not there anymore and I'm fairly sure this doc group practice/office is circling the drain slowly.
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March 2023 by Aristeo Vasquez
Ok people. They will more than likely have you waiting forever. Don’t rely on them to call you with any information. This whole year I’ve been going here not once have I been called. I always have to call and check status on everything. Also, not everyone is on the same page. One person tells you information, then someone else tells you that’s all wrong and tells you something else. There needs to be better communication amongst everyone. Non the less, customer service is okay. I can’t say they’re horrible, because they do at least the bare minimum for you as their patient. If you’re not looking for quick results and information, look else where. Can’t imagine I’ll be using these guys how much longer.
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October 2022 by Isabel Echols
Not my doctor but news just dropped that he plead guilty to overprescribing opioids so I am posting this review as a PSA!
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September 2022 by samantha farmer
My family has been patients of Dr. Evans for 30 years. We love going to see him and of course my girl Jill!!! She's helped me through so much these past few years. I really don't know what I'd do without her!
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September 2022 by Elizabeth Espino
I was a little skeptical about taking my mother-in-law here, but it was the closest location to her house. When we got to the facility, we were immediately greeted by Guida. She was extremely polite and attentive to our check in and answered all of our questions! The other staff members seemed a bit hesitant to engage with us. Overall, kind of a mediocre experience but at least there was one kind staff member.
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September 2022 by Chad Norman
Dr. Evans is a great Dr. However his office staff and billing is horrible. With each visit I was told I dont owe anything with a feeling of being rushed out. However I get a call from collections stating I owe $$. I never had a problem with paying each visit always offered. Kinda comes with the territory. Will definitely be looking for another health provider.Office admin is worthless and obviously does not represent Dr. Evans well
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August 2022 by Olivia G.
Great experience!!!! I loved this office & the staff is so nice. Doctors are experienced, knowledgeable & caring!!! Would highly recommend for a family doctor!
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August 2022 by Amanda Fortener
I have been going to this office for years recently, I Went to Stanley Evans to get a spine specialist referral. They did not make it aware that they did not accept my insurance anymore and then I asked them if I could be billed for it, and they said yes, and at checkout, they ask for $100 and proceeded to say when you make that payment we can send a referral over well if I would've known I had to pay $100 that day I wouldn't of went because I did not have that kind of money. They are a money, hungry practice so now I'm having to switch doctors to where I can get a referral to see a spine specialist very disappointed in the treatment I got from them and on top of that, they wrote me medication that my insurance does not cover
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July 2022 by Big Daddy
Been going see Dr Evans for years called today to make a appointment and I owe him money so I can't see the dr. His staff sucks last time I saw Jill couldn't even get some antibiotics called over it took me two days to get them. Never going back.
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February 2022 by Mickael S
Dr. Evans is a fine physician at least my experience was positive in that regard. It all goes out the window when the wait time is almost two hours to see him and the same to get blood drawn. The idea behind having a phlebotomist in the staff is to reduce wait time, but it seems the only reason here is to charge more to insurance companies. Truly an awful experience. If you plan on visiting this office, make sure you have no other commitments for at least 3 hours after your scheduled appointment.
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January 2022 by Cody Lewis
This place deserves no stars. It is the absolute worst doctor's office I have ever been to, from the staff up to Dr. Evans. Dr. Evans also resorts to calling his patients names: "You're even stupider than I thought you were." -Dr. Evans. I should have read the reviews. Their mistakes started from the first phone call, (with misdirected calls, they hung up on me) continued through the visits, (they lost lab samples and prevented me from being able to give lab samples) and continued on the final phone call (where Dr. Evans resorted to name calling). This place should be be held accountable for their gross negligence.
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January 2022 by Heather Morrison
I was a patient for almost 2 years. I was ok with seeing the PA because I just needed referrals for specialists. Which took a lot of phone calls for them to get right. She blamed everything on my weight and prescribed me an antidepressant for fibro. I was not informed until she left, that only Dr. Evans could give me that diagnosis. The doctor never did a true exam and then a couple months later I get a phone call that I can no longer get my meds filled. I tried to ask why and got the run around. It was my Gyno that told me he was being investigated by the DEA. I think it is time for a change.
