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August 2024 by Chris Stein
Good experience. Great customer service.
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July 2024 by Erik Cuevas
I just received my vehicle today, I will say without overreacting. It came out amazing, as if I just got my car from the dealership again for the first time. Seeing the repair fixed and the paint blended in….i was in shock and awe. Tim and the team did an excellent job especially reaching out to me about updates of my vehicle! Highly recommend taking your vehicle here to get it fixed. In the bottom you will see a before and after pictures from the team taking their time and showing their craftsmanship. If I have the same problem with any damages I’d take it again, you found yourselves a new customer!
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July 2024 by Maggie Richardson
Great communication and timely repairs.
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June 2024 by Neil Roghair
Excellent communication. Great customer service. We were regularly updated on the status of parts that were on order and when the work would be done. The repairs were excellent. We were very pleased with our experience.
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May 2024 by Kenneth Ortez
I was very satisfied with the customer service and professionalism of the specialists at Joe Hudson's Collision Center. They scheduled my drop-off appointment at a time that was convenient for my schedule and coordinated with my car rental so I wouldn't have to be without a vehicle.
Tim Wright and their team kept me well informed of the progress on my repairs all along the way. And, my vehicle was ready a day earlier than promised.
Hopefully, I won't need repairs again anytime soon. But, if I do, I will definitely be back to Joe Hudson's.
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May 2024 by Rachel Yeatts
I stopped by Joe Hudson's Collision Center for an estimate on scratches on my car door and a tiny ding on the hood. George took a look at them and then asked to take the car into the bay to do the estimate. When he brought my car back out, he showed me where he touched up the scratches with paint, making the scratches practically invisible and making the car look much better. It would have been easy for him to charge more than two thousand dollars to do the repairs, but he DID NOT CHARGE me for the touchups. The kindness was, unexpected, humbling, and amazing. I highly recommend Joe Hudson's Collision Center and will gladly go there again should the need arise. THANK YOU! ☺️
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May 2024 by Natasha Marcus
Worked with Jorge and had a great experience. He called multiple times to update as the work progressed and my car was completed before the estimated time quoted. Car looks beautiful.
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April 2024 by Keven
Very unprofessional and horrible quality of workmanship. I took my Toyota Tacoma to the Toyota Dealership and then Toyota sent it to Joe Hudson's. (I won't name the Toyota Dealership because they had no part in the horrible workmanship done. In fact, they actually did many things to try to make things better because of the bad workmanship of Joe Hudson's Collision Center). The first time I went to pick up my Tacoma as they said it was complete, the decals were not straight and had bubbles under them. Sent the Tacoma back. Second time they said it was done, you could see debris in the paint where they painted and gouges where they used filler/bondo. It was so obvious I questioned how does this get by their quality control? Is my vehicle used as a training exercise for a first time body and paint person? The interior was extremely dirty from body shop dust. With marks in my seats, headliner, doors, etc.... Allover looked horrible. Take note my Tacoma was basically a brand new vehicle and I kept it very clean. Sent the Tacoma back, and now I starting to get upset and question the Toyota Dealership in their choice of body shops used. The third time I went to pick the Tacoma up, I noticed primer overspray in the door jambs, lower corner of the cab, and on the side steps. Door interior trim piece scratched up from probably a removal tool. DA sander marks on the right rear passenger door. And a kick panel that was broken and just pushed back into place. At this point I was done and told the Toyota dealership I'm taking my Tacoma somewhere else to fix all the issues. Clearly, Joe Hudson's is not capable and nor do they care.
Update to your response... I did submit feedback to your corporate site. I took my Tacoma to AutoNation Collision Center and they addressed ALL the issues and ended up redoing everything y'all did.
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April 2024 by Andrew Mayfield
Great place for repairs. Tim is super at communicating and overall very satisfied with the repairs.
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April 2024 by Steve
Unfortunately not the desired experience. Got multiple quotes after an elderly couple hit my wife’s car. All quotes were similar (~$4k) so we went with Joe Hudson’s bc we had an excellent history with previous owner (Color Customs). Elderly couple graciously provided cash to pay for it. Once work began Jorge says it will be another $3k. I certainly understand this can happen once they are able to dig in closer on the damage, but felt we owed it to the other couple to get a second opinion bc of the significant amount more. We wanted to confirm this with another shop before going back to the elderly couple to ask for another $3k. This is when we were told we couldn’t leave with our vehicle before we paid $244 for a ‘tear down’ fee? So we did.
I spoke to Jorge and Jeff (his manager) and reminded them of our loyalty of our 4 previous trips there and all cash paid. I also mentioned I have 2 teenage boys driving where there could certainly be more future business. This didn’t seem to matter to him. I was kind to them and asked them both if they felt like this was the ‘right thing to do?’ As a fellow business owner in Denton it was sad to see them lose my business over $244. Now that our vehicle is fixed without paying the extra $3k they’ve lost my trust and any recommendations we may have in the future.
Took car to Caliber Collision and they repaired it within a week for the original quote they gave me which was the same as the original quote from Joe Hudson saving our fellow denton residents the burden of me asking them for another $3k. It looks amazing and the service and communication at Caliber Collision was amazing.
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April 2024 by Michel Camargo
I have to give a shout out to Tim Wright, who is absolutely wonderful to work with. This place is run professionally and has very friendly staff. Highly recommend!
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April 2024 by Larry Cole
I would recommend their services and work!!
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March 2024 by Ian Finseth
I was impressed by the professionalism of the whole team, and very pleased with the work they did on my car. The end result looked great.
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March 2024 by Rene Medina
Excellent service by Jorge Sanchez and I felt very well taken care of the entire process. Every question answered and I even got it earlier than what we agreed upon. Overall I had the best experience out of a bad accident.
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March 2024 by Brian Stewart
This is a great repair shop. I was very happy with the work done and how quickly it was completed.
