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August 2024 by AJ Brown
I mean they did an ok job on my alignment on my Mustang and they told me they couldn’t adjust the camber because there’s no adjustment for it (there is and I found it after looking for it for 10 seconds) but they went and test drove it I heard the person driving it floor it and bang through the gears then on his way back he tried going through the side under construction where it would’ve scraped so I had to go outside and tell him to go around.
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July 2024 by Affordable Pestcontrol
Fast service in a clean cool environment! I appreciate that!
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July 2024 by Taylor Lanzer
I always get nervous sending my wife in to service our vehicles due to bad experiences with dishonest shops in the area. Briscoe exceeded my expectations. Was able to get a same day alignment appointment and car now drives straight as an arrow! Will be back!
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June 2024 by JR Reza
Excellent service, friendly and fast
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June 2024 by Abraham Allison
Best alignment shop in denton. Actually take the time to explain what's going on with your car and do great work.
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May 2024 by Doug Walsh
Not me
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April 2024 by Jawad Zuhair
Amazing people, and shop let me leave my car there while I drive a hour to get new tires. I showed back up 30 minutes before close and while most people will turn you away they helped me out and installed my new tires.
They are a little expensive but I’ll pay a little more for that type of service. New go-to tire shop
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April 2024 by Debra Smith
Excellent service and friendly staff. I will definitely go back
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January 2024 by Paul Jay
Great tire shop. No nonsense. Takes care of what you ask them to. I had a nail in my tire did a walk in, was in and out within an hour.Reasonable rates. Everyone here is friendly, and as a team they make sure everything goes correctly.I caught another piece of metal in my tire a few days later and they graciously repaired the same tire at no cost.Thank you!!!!
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December 2023 by Bruce F.
Briscoe is my go-to tire repair/replace shop. They fix my tires quickly while I wait and they fix 'em right - even the slow leakers! They don't try to upsell me - just great service at reasonable prices every time. I've had about a dozen tires fixed and four replaced there, and highly recommend them!
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November 2023 by Victoria Woodward
Roadside assistance after hours was excellent at responding and getting us back on the road.
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November 2023 by GoBrady 12
I will not be returning here as my experience has been below poor. Some reasons below:1) came for an alignment at my scheduled time but was scheduled while their tech was on lunch so I was at the shop for over an hour. My truck wasn’t seen until 30 min after I checked in.2) when the tech got in my vehicle I saw and heard him floor it. Driving it like it was his and no regard for other people’s property. When I pointed this out to the front desk person I was later informed my alignment would be free and the techs excuse was the seating position.3) only a few days after the alignment something must be loose as my steering wheel now needs to be turned to face the 11’oclock angle to drive straight. My best judgement was to not return but I went ahead and had them schedule an appointment to look at it.4) About 20 min before my scheduled appointment I’m called and informed they have a vehicle stuck in the alignment bay and now need me to reschedule again. Since I already cleared my schedule I didn’t have time the week when they were able to see it. I’ve decided to cut my losses and go to another shop.Ultimately after seeing positive reviews I decided to give this place a shot but I was severely disappointed, several times. If you look at their awards, many are from years ago so it may be a representation of where their quality and service is heading as of late.
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November 2023 by Eastman 335d
I called and asked for an alignment, I wanted to do the same day. They told me to hold on to find out, after 5 minutes on hold I called back again. Someone else answered, he was very rude and said we can’t do it today. I told him you put me on hold for 5 minutes to find out if you can do it today, if not why you wasted my time and put me on hold indefinitely. He hung up on me. I guess they are too busy for old fashion customer service. You guys are too yuppie now for Denton’s residents.
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October 2023 by Aaron M.
I needed a replace tire after a blow out and called this location before stopping by. All of my questions were answered over the phone and I was taken care off rather promptly once I arrived.The staff was great and were really friendly and funny when interacting with the customers that were there before me.The pricing for the new tire and installation seemed fair, with everything labeled clearly on the receipt. I would definitely recommend Brisco's and will visit again if I ever have any other car issues!
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October 2023 by Valentin Volkov
These guys will find a way to take your money even if you have issues with just one wheel. It's very clean, beautiful, and pleasant here, but the prices are outrageous, as if you walked into a Mercedes dealership.
