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“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“I tell people all the time about the time someone from UMB called me during the COVID lockdown to check in and see how I was doing and if there was any way they could better support me as a customer during that time. I've never had that kind of care and attention paid to me by a bank before.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“I am very pleased with DATCU. The staff is very professional with a smile always. They will help you with anything within their policies. They are always very understanding, patience, and observing and provide all the information you need.”
“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
“Brandt made our day today!! We were struggling with a security deposit check from our leasing office. We were very stressed but everyone at this branch reassured us and helped us out as much as they could. Wonderful customer service here!! Thank you Brandt!”
“Briel! Briel is the best! She helped me start my very first business account, and I didn't know anything! She educated me and helped guide me to the right decision. She is also the BEST at responding, you won't be left in the dark when you're with her!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Leslie and Jacqueline pleasantly and patiently handled all of our banking business today, at the Denton Texas branch, which is a great bank to handle all of your banking needs . Great people, great bank. Highly recommend. We drive all the way from Houston to do business at this bank!”
“I'm here usually once or twice a week with deposits for our business account & I always enjoy speaking with Morgan and Amanda. Their bosses are nice too, but I've seen these ladies be genuinely pleasant when many others wouldn't have been able to. They always make my visit a timely enjoyable experience! Please keep them around. They are definitely an asset!”
“I’m so glad that I invested in Truist !
It’s a GREAT bank with very amiable people on staff that actually care for their customers ! Ale & Rayna were very spontaneous and helpful when I entered recently for a simple transaction. Their genuine customer oriented attitudes shown through the hectic daily grind we all face and caused a huge satisfaction that I had chosen the right bank to trust !”
“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
“I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $500 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $6,000.00 this is unbelievable I couldn't believe it myself all glory to God for bringing Mr John Dollerry, I really appreciate his email: [email protected]”
“I was with NorthStar for some years when it became Independent Bank of Texas and now as it has evolved into Independent Financial. I have always received good service. I've never really run into any problems. They have been responsive when I've had needs or questions. And I don't know who said they closed at noon, but they don't. Different branch lobbies close anywhere from 3pm - 6pm. Just call. No biggie.”
Open 24 hours
2310 W University Dr, Denton
Banks
“These idiots that are saying the ATM isn't 24 hours need to learn to read. You have to use your ATM/Debit card to unlock the door .... because it's a secure ATM. It says it right on the door next to the door handle. I'm embarrassed to be a human.”
“I have been a LiFE Credit Union customer for 7 years and always appreciate the personal service from the people who know me by name and are like family. Whenever I need a loan, they make it so easy! I just refinanced my truck loan to cover some boat repairs and Rhode at the Unicorn Lake branch took care of everything by email. I never had to leave my desk! I highly recommend doing business with a local credit union you know, like, and trust. I recommend LiFE Credit Union!”
“Yesterday afternoon, I was planning to use the ATM at the Downtown Denton Branch; however, a homeless person tried to talk to me several times. Therefore, I thought it best to use the ATM inside the building.I told the two women tellers, Dawn and Tiffany (I am not sure if I have their correct names), what had happened to me outside. They were quite supportive. Very courteous, in fact. Thank you very much, Wells Fargo.”
“I came in to deposit a check. It was hard emotionally as it was from our failed IVF cycles. Tim and Tika (I probably spelled her name wrong I apologize) were so personal, kind , and willing to help. It was so nice to not feel like a transaction. They are so great and such an asset to this branch ! I will definitely come back to this branch and have it be my new branch because of their professionalism and kindness.”
“I didn't have a bank account and after trying a few places that couldn't take care of a very basic need, Asst Manager Gutierrez got me sorted in less than 15 min. I got a new bank account (I've not had one in years), access to the app, clear instructions on how the app/activation/account would work and most importantly I got my check cashed. These folks were busy when we got in line, trying to maintain cleanliness and social distancing and working tirelessly. Highly recommended this crew.”
“Had problems at first after merger with BBVA but they were worked out and now my personal and business banking is much better. Got to have money in the bank or open an account to get service!”
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“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”