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November 2024 by Sean MacD
Easy going and knowledgeable crew! Did extremely well on repairs, in an exceptional timely manner.
Respectfully kept us updated throughout entire process.
Very professional and would recommend.
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November 2024 by Jesantis Dent
Someone hit my vehicle, Allstate was their insurance company.
I PROMISE You, there VERY highly recommend (my opinion).
I will take my vehicle there anytime , and I recommend that you do the same, you will NOT be disappointed!
Oh, I forgot to say they even washed and detailed my car. (Better than a car wash and detailed shop).
But, number 1 spot for getting vehicle repaired.
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November 2024 by Kaylee Combest
I generally don’t write reviews, but I definitely recommend Carstar after my first experience with them! They repaired my car after I got into my first accident and they were very helpful and explanatory. They made the insurance process very easy to follow and they did an amazing job restoring my car! The staff is also very nice, they finished super fast, and kept me updated every step of the way.
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October 2024 by Justin Rodriguez
Threatened to put a mechanical lien on my mothers car after they messed up paperwork on there end. Didn’t texted her at 5:30pm on a Tuesday and before she could call Wednesday they texted her at 8am that they would steal her car if she didn’t pay. Don’t think the lady who messaged her got in any trouble either. She didn’t call back to make things better either.
The manager was apologetic but didn’t go out of his way to fix it.
Don’t go here if don’t like being treated like crap.
2 stars because they got the job done, but customer service was atrocious.
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October 2024 by joanne simmons
Botched repair in 2019 stressing car, breaking tabs on parts per my mechanic.parts not aligned correctly. Put wrong invoice with repair. Did not use part rec by Geico so no warranty from ins co. Abrasive. Used them for 30 yrs. Will not use again.
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October 2024 by Julie Popovich
I was one of the unfortunate ones to suffer extensive hail damage. Carstar did a great job of fixing my Telluride! Everyone from the first call I made, to the estimate, accommodating my time to do the repair, the repair, and then finally quality control. I would for sure recommend Carstar.
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October 2024 by Ben Yeatts
These guys are great. I have not needed a auto body shop for more than 25 years. But when I was hit allstate sent me to them. I am glad they did. The communication was outstanding and time in and out was exceptional. I give them a 5 out of 5 . You deserve it.
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October 2024 by jess s
Dishonest and possibly fraudulent as far as the manager goes. Won't be going back there. Getting another opinion, they would not honor warranty and tried to manipulate me, and changed their story multiple times. Very bad situation. Manager was argumentative when confronted. This shattered light... they replaced it and messed up my car after a wreck, and then denied they even replaced the light and said it was in another wreck, and called me a liar. The manager was clearly scheming for some easy money. He needs to be checked. It's really sad.
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October 2024 by Jeff A
They did a great job fixing my bumper and headlight. Will always recommend them if anyone ask.
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October 2024 by Taryn Pendleton
Prompt, professional and did a great job with hail damage repair on my child's car. They even had it finished earlier than expected. Would definitely recommend.
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October 2024 by Scott Sellars
Great communication and service. Did a great job on repairs and worked with my insurance to make sure all was handled correctly. Highly recommend.
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October 2024 by Sarah Mizzen
Made my car look good as new! When I picked it up my backup camera was no longer working. I called and brought it back and they fixed it right away!
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October 2024 by Christopher Paul
My experience with Carstar was great! They got my vehicle fixed quickly and Viviana was consistent with updates unprompted! Highly recommend this body shop
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October 2024 by Paula House
People friendly and kept us apprised of what was happening..updated when car would possibly be ready.
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October 2024 by ali kordi
All I can say is I won't go anywhere else but here wonderful experience great people thank you guys so much
