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November 2023 by debi Burroughs
They never leave any doubt about what needs to. Be done and what it will cost.
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August 2023 by Alan Souther
I took my car in to John Chaks Auto to get the AC working. They called and said it had a bad relay and when they put a temporary relay on it, it worked great and blew cold air. They said it would cost 453.77 to replace the relay and charge AC. I don’t mind paying a premium if the work is good, so I said ok. Today they called and said the relay did not solve the issue and gave me a long list of AC parts that they said were required. They wanted over $1600 additional dollars to make repairs. Still no mention of the compressor which is typically the most expensive AC part. I refused and went and picked up the car. It still blows super hot air just like before, but they still charged me $453.77. I have been in industrial maintenance for over 45 years, welder, machinist, and (E&I, electrical and instrumentation). I called and spoke to the owner, I wanted to see the bad relay. Suddenly the story changed, he said they had never found a bad relay, but they had found s shorted wire and repaired it for $453.77. I tried to post a review on their Webb site but it was rejected numerous times. It said my review was rejected because it contained spam. I understand now why their reviews are rated so high, bad reviews are not allowed. This bait and switch scam has been around for a long time. Beware of parts changers who call themselves technicians.
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August 2023 by Kayden Welding
It’s a pleasure every time I have to get my vehicle worked on with John and his friendly, knowledgeable staff. From an engine replacement to inspection sticker, it’s always been smooth and exactly what I expected.Services: General repairs & maintenance
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August 2023 by Phil Smith
John and his team are very professional and do an excellent job in all the work they did.Services: Electrical repair
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April 2023 by Richard Greene
Made an appointment 3 days before going in and in the appointment software wrote exactly what I needed done. I got there at my specified time. I discussed my issues again, advising that I wanted my brakes looked at, and I had a check engine light. They take my key and say they will call. 3 hours later they send me a text asking for $209.00 to start looking at my car. They knew what I wanted done when I made the appointment and again at 8:30 am when I discussed it with the front desk guy and could have told me then they needed payment to even start looking at my vehicle. I could have known this at 8:30 am when I was there in person. Then I was going to make the payment, but their software kept kicking me out and requiring a new code to log in again, so I could not make the payment. I ended up just picking up my vehicle and leaving. WENT TO ANOTHER SHOP, and they checked my brakes within 20 minutes at NO CHARGE. These guys, in my opinion, are a waste of time. I can not recommend them.
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March 2023 by Bailey McGill
Very informative guys and super helpful. Told us exactly what we needed to do to get my vehicle running at peak performance. Will most definitely be coming back.Services: Wheel alignment
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March 2023 by David Taillon
Exelant mechanics, great pricing. I use him for both vehicles. Been with them over 5 years. Won't go anywhere else
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February 2023 by Cj F.
John Chak did a fantastic job repairing the windshield wash system in my car. They quickly diagnosed the issue and were right on track with their estimate. It's hard to find a honest automotive repair shop these days and I'm thankful to have found them. Thank you for the great job!Carolyn Folk-Casanares
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January 2023 by Artie Hancock
Can't say enough good things about this company. Customer service is top notch, pricing is fair and they did exactly what they said they'd do. It's so refreshing to find an auto mechanic like them. Highly recommend!!Service: Vehicle Inspection
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January 2023 by Joanie Pierce
They are very nice and worked with my son when he needed a new transmission.Thank you guys! I would definitely recommend.
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January 2023 by Clint Lindsey
Great folks, took care of my vehicle ,I will give them my business .Great job John and crew.
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November 2022 by Eric C.
repeat customer says it all. have taken several vehicles here. will be back. I believe they are honest with me
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November 2022 by Robin Mulder
BEWARE : Took my car (BMW) in for the battery to be programmed and also the car wouldn't start , this shop called me and said it needed a starter ,$1100 /I took it to another mechanic and it was only the fob ! Also has to pay 100 to get me key bk so I could tow my car to a reputable mechanic. Do not trust these guys !Service: Auto engine diagnostic
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November 2022 by Andrew Jacquier
Our engine was having problems and we took it to Classic Toyota (the dealer). They misdiagnosed the problem and if we had stayed with them we would have payed hundreds of dollars unnecessarily. Next time we’ll come here first.Service: Engine repair
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October 2022 by Nick D.
Took my Jeep here for an alignment, got right in, they even gave me a ride home and picked me up. My jeep now rides and steers perfectly. Been here many times, they have always done good work. Will be back.
