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September 2024 by Emily Stubber
Because we were looking for something very specific, we ultimately found a match for our needs at a different dealership. Nevertheless, Platinum does a great job by offering nice units at an aggressive price point. Both Debbie and Teddy were kind, prompt, and accommodating during our entire transaction with them.
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September 2024 by J A
Buying is great. Get your service somewhere else. Got a 10,000 mile oil change service the last week of May. Came in for a recall and was charged for another service oil change, filter and rotation. Just under 4 months instead of the 10,000 miles. We did NOT request this. The 2023 car only has about 20,000 miles.
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September 2024 by Jim & Michele hooks
Amazing customer service. Having to work most of this deal remotely for the first time. Rj and Sam have kept me up to date every step of the way and could not ask for better customer service. Thank you guys yall are 5 stars in my book!
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September 2024 by April Harrison
Jacob and Damian was outstanding in getting me what i need
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September 2024 by johnathan guisto
Apparently I can't get my vehicle serviced without dropping it of for 24 hours minimum. It's a shame, had been using this place since I bought my truck, but that policy is simply unmanageable.
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September 2024 by Patrick Quinn
Great experience. Love my new Tundra, Tucker & David were awesome.
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September 2024 by Ashton Salazar
I cannot say enough about Bill and his team! 10/10 would recommend!
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September 2024 by Manda Turner
I’ve worked w Bill and his service team and they’re very knowledgeable and helpful. Always nice and friendly.
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September 2024 by Josh HAYDEN
Bill and his team are top notch and always willing to help in any way they can.
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September 2024 by Matt S
This place is a JOKE . They damaged what they installed on my car .( they also knew and Failed to tell me) Charge more than what was initially estimated . Give me a weak discount acting like they did me a HUGE favor . $-80 off and charging $200 initially more is not right . Weren’t even willing to give me a PARTIAL refund . Stay away from this place .
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September 2024 by Misti Cargile
My husband brings our Toyota here. I hate to have to deal with dealerships so I make my husband! But the other day I had to! Platinum was very helpful. Cooper especially was cordial. Thanks for making my adulting less taxing!
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September 2024 by James Pierce
I've had my Toyota worked on at Platinum Toyota's service department several times and have been super happy with the service and care that I have received. I have especially come to trust Cooper, the service manager, and know that he will make sure that I receive the best service possible. I have used other shops previously but will now be using Platinum Toyota exclusively.
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August 2024 by Carlos Chaves
EXCELLENT ATTENTION from Advisor Malisa Vela
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August 2024 by Ty Diehl
Awesome group to work with, definitely understands the words of "customer service " Chad and staff went above and beyond, real customer service
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August 2024 by Lee Powers
Since the days of “Red River” we’ve purchased several cars, and everything has always been friendly, professional, and transparent. The current purchase experience is likewise aboveboard and truly low stress. Kudos to Lee at Toyota and his team.
