June 2024 by Canine Mastery
Absolutely horrible service. The car wash was broken, and there were not signs posted. We got gas at the pump and purchased a car wash, which you are still able to do even though the wash was broken. We had to go inside to get our receipt because the pump was not issuing receipts. When we got to the car wash and saw the driveway was blocked off, my husband went back inside to get a refund for the car wash. The cashier Jackie was extremely rude and refused to refund the car wash saying we didn’t buy it from her and she wouldn’t refund the money even though we couldn’t get a car wash. She wouldn’t get a supervisor and she refused to provide us with a number so we could contact a supervisor. Won’t be going back since this store obviously has no problem selling something they can’t provide and will rudely refuse to refund the purchase.