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“10/10 recommend this store. The young lady upfront, Jazmin, is so nice and very patient! She has helped me with all my needs and never once looked stressed with me. She is a wonderful person and knows what she is doing ? awesome Customer service!”
“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“I purchased an iPhone today with the assistance of Raul. I was fortunate that there were no other customers at 11:00 AM. I was transferring my service from another carrier. Raul explained my phone options. Explained steps as he went through the process. I felt I received excellent customer service and would recommend this AT&T location.”
“These reviews do not lie. Cassandra was extremely helpful with my purchase today and made the transaction so smooth and easy. Thank you for making it a great experience!”
“Hello, I am very grateful to this company because every time I have to make a change or change my number, they always help me. Also, I went to the store shortly thereafter and the manager on duty, named Eli, was very patient and friendly with me. I give him 5 stars for that because almost Not even a manager or employee is friendly like him. I recommend it when you can or use something. I recommend this store.”
“The agent didn't ask me any unnecessary questions, he got me in the door, and out very quickly. It even surprised my girlfriend at how fast our visit to the store was.”
“Arely is awesome ? helped me figure out my prepaid digital sim in no time. Otherwise I will be paying so much using my Canadian phone #.5 star to Arely ,she’s pleasant and nice ?”
“I visited the AT&T store in west Austin, to be specific, 1011 W 5th St, Austin, TX 78703 yesterday . As a new comer , I really need detailed instructions about mobile plan, as well as an economic choice. The staffs at that store really helped me with a passionate and professional attitude, the whole process is very effective and concise. By the way, the signal of At&T is very good as well. I appreciate it”
“Your staff member named Brayan, he is very accommodating and served us with his professional skills in dealing with customers. He deserves credit for his performance.”
“The folks at this AT&T store SAVED THE DAY when I got a new phone yesterday and then the network wouldn’t activate the ESIM for about 24 hours. they were professional, kind, and knew exactly what to do when other AT&T stores didn’t. Also did it with style when I was an anxious mess and about to be on a remote job site where my phone was essential to my work. Couldn’t have gone better and I am SO grateful for the excellent service.”
“I came in with a lost phone
Reggie greeted me as soon as I walked through the door
Talked to my dad in Spanish ! I walked out with an upgraded phone , saved me $600 on top
Of that!
I wish there was more people like this back in my town ! THANK YOU REGGIE !!!!Now I get to make it to my flight on time ?? ?”
“Abigail was one of the best phone sales professionals I've ever worked with. I came in with an idea of what I already wanted online and she listened to our needs, informed us about a discount I wasn't aware of, and accessories based on our jobs. She was fast to serve us, incredibly patient, professional, and informed. I can't say enough thank yous because we urgently needed to replace our phones. I highly recommend this location and especially Abigail!”
“This amazing sales rep Cassandra sure dose know what she is doing is explains all promotions and helps everyone save $30 she multi tasks with her being the only one is store. Cricket is very lucky to have her.”
“Jose and Leslie helped me resolve an issue I'd been having for weeks with trying to get set up with 4 lines on Wireless BYOD and transferring the numbers from our previous carrier. It had been such a stressful experience before I made it to this store location, and these two knocked it out of the park in customer service.”
“Today I went in to get a new phone and Maria gave me a really good deal on my Samsung. I have been a cricket customer for many years and this is my favorite store”
“Leo was the best CSR I have encountered a Cricket!!!! Pleasant, patient, and courteous. Bonus is that he spoke both English and SPANISH. Transferring was super easy paying less $$ and quality of phone service was magnificent!”
“The manager on duty (Christine?) promptly welcomed me, ascertained what my phone purchase needs were, and guided me through the process. She was efficient, warm, extremely knowledgeable about AT&T products and processes, and professional.”
“The employee had my new service working in about 30 minutes. I had been dealing with Boost customer service over the phone for six days without results. I went into this store and snap!!! He got them on the phone and gave them the information. My service was connected and I made my first call from this store.. Amazing.”
“Great experience at ATT riverside, the customer service was great, and my experience was made especially great because of Chris Martinez. He helped me upgrade to a new iPhone, 10/10 experience!”
“They have cool employee, quick and helpful. I am giving 5 star because the employee restored my Google account which I was searching for 5 years and transferred all the information from my lost phone. I recommend this Boost Store.”
“Great staff, great store. Best to call ahead to verify they have the parts (screen replacement) on hand. Quick repair in less than 3 hours for cracked Pixel 7 Pro screen.”
“The staff at location on HI35 and Stassney were awesome. They were very helpful and caring. But the staffing on Congress and William Cannon were no help at ya'll. I went to apply for a progrom to lower my bill and they told me that i had to come back tomorrow. They seen like staff that don't go out there way to help people.”
“Wow, I have been with this company for about 8 to 9 years. And even today. Happy good prices. I recommend it. And passed before by other companies and the truth. It's a problem. But with this one I am more than happy. I have gone to mountainous places where I thought there was no signal. And well. I actually had a good signal in less expected places.”
“The manager, Eddy was extremely helpful to us! Even when we walked in an hour before closing asking to open an account. Will definitely come back to this location when I need help. Thanks again, eddy!”
“Boost mobile is a more reliable store cellphones because there internet better you don't have drop call like others cellphones services do and boost mobile do everything that Nextel used to do they better Nextel services”
“I had a very good experience with this location the employees are very friendly and knowledgeable. VICTORIA was very professional and assisted me with my phone issues and resolved them very quickly. The store was very clean and organized. I was greeted when I walked in with such high energy. Which I loved. I will definitely be returning to this location.”
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“I appreciate the help and patience while switching to cricket from spectrum. I'm very satisfied with my new phone. Switching back is the best outcome! ?? And they have an awesome deal going right now!”