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July 2024 by Tsellex Tsellex
The pharmacy is the worst.
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July 2024 by David Schwarz
I always love going Walgreens, I love the fragrances, the free ATM service I have there, they have some very good electronics. And they are always very nice.
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June 2024 by Joshua Breisch
Woman hung up on me and was rude. all for a simple question.
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June 2024 by Jessica “HomemadeTXstyle” Verducci
I’m always satisfied when I shop at this Walgreens in Deer Park! The manager is super sweet! She always makes sure her customers are taken care of & it’s really hard to find good people like that nowadays! I’ve lived in the next town over for a few years now, so this store is a little out of my way, shop here when items I’m looking for aren’t available at my store by my house..or when I’m not in the mood to deal with rude people.(unfortunately the one right by my house, most of the workers aren’t friendly) Idk her name, but I have to praise her & the store because it’s always well organized and everyone is friendly, which I very much appreciate! Shes doing an amazing job!!
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June 2024 by Sara Trujillo
LISTEN TO THE REVIEWS.Do not use this pharmacy.They steal your medications and act like you are delusional. The pharmacist Long B is rude and doesn't care. I filed a complaint and recommended everyone experiencing the same thing to do so also.Have a great day.
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May 2024 by Marcy
Wide selection of cosmetics.
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May 2024 by Xavier Goforth
Do NOT use this pharmacy! My wife who has an auto immune disease, and had extractions surgeries in her groin area and butt and was being treated in the burn unit, when we were being released from utmb Jeanie sealy in Galveston when we tried to figuring out the perscription when we called about the NORCO and tramadol she was prescribed for her extensive open wounds, the pharmacist that answered said they only got the antibiotic, we called a 2nd time and a different lady answered and said the norco and tramadol was indeed on the perscription when the original lady we talked to from the first call snatched the phone and started trying to cover her tracks and saying that they have it but aren’t allowed to give out 2 pain medicines at the same time. I’m typing this from the 9th floor of utmb because the nurse said my wife had to re admit in because the nurse and doctor agreed that she wouldn’t be able to deal with it at home since the pharmacy refused to give the medications
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March 2024 by David McCommon
Lovely service
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March 2024 by MayCar
I don’t understand why this pharmacy is open 24 hours if they are not going to fill your prescription just because they don’t want to. She told me the other Walgreens had filled my medication and the other store had already closed when the doctor sent it over !! I really need that medicine for my daughter.
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November 2023 by Matthew Skelton
Wish there was a possibility of negative stars here. Usually don't give reviews but the issues were made worse every time an employee basically opened their mouth.The root of this issue starts with trying to find a medication on back order across all pharmacies. I was referred to this particular location by another Walgreens. I had already been to Walmart, HEB, CVS and a few other locations before deciding to call before taking a 30 minute drive to this location.In the morning I spoke to a gentlemen that verified the address and gave it back to me. I was told if I bring the prescription they could get it ordered.I went ahead and drove out there which is when the firs issues presents itself. The employee, young lady with a head band, asked one of the other employees about the prescription. She came back to me and told me that they could not get this until December 5th. I said no problem, I can come pick this up then. Well the young lady handed the script back and told me to go to a CVS at a Target location because they typically have things in stock because they do not have a drive thru. Although the suggestion is nice, she flat out gave me a direct competitor. Then she more than doubled down by telling me to try Sam's, Costco, little independent pharmacies but would not take the prescription so after giving another opportunity I said forget it, I will just take the business elsewhere.Before I was about to leave I did express my displeasure and asked if they have a gentlemen working in the Pharmacy. Mind you I am standing at the counter and can see the 11 employees 10 of which are females. I asked if that gentlemen could have possibly answered the phone in the mornings when nobody was there yet, she said yes, but I highly doubt it because he is the pharmacist. So I asked the employee so no chance in gods green earth I could have spoken to this gentlemen. The next response irritated me even more; at this point she had blamed a call center for misleading me even though she did nothing to right the ship. I took the script and began to walk out where at the same time another employee was in a full blown argument with an elderly lady over her medications as well. Not one of the employees attempted to step in and try to stop this back and forth, but instead watched the sparring continue. I laughed and then found a manager of the store.I expressed this entire story and the manager asked me "what do you want me to do?" I was more aggravated at this point. I explained if she needed to ask me what to do, there in lies the issue. Whoever is hiring these individuals needs to have a refresher course on how to screen for better candidates. It is shameful to send someone to a competitor and not try to gain the business but blame, fight and resist what the customers are asking for. Had the young lady listened they would be trying to fill the prescription, instead taking to the internet to report this piss poor customer service and management at this location. By looking at other reviews myself and the elderly woman today aren't the only ones feeling this way.I will help those out around town. The suggestion to drive around the small city called Houston is one of the dumbest remarks I have heard for customer service. Only if you are in absolute pain and need an opioid to help you sleep, I would not utilize this 24 hour pharmacy or location.Staff needs training and manager needs some backing or someone else making sure not just any warm body is acceptable as an employee. Sad to see where the world has gotten. Someone needs to take ownership and pride to make the visit right or better, not asking the customer what to do. Pay me a salary and I will show you.
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August 2023 by Dont-B-Difficult
I never have any issue's
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July 2023 by Maria Hodges
Was put on hold and then someone hung up phone
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July 2023 by lauren sauceda
Terrible time management and awful customer service in the pharmacy line
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May 2023 by Erica Bautista
The little bright red head in the front she’s my favorite!!
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April 2023 by Johnnie Roberts
Should not even be a one star. Not sure who the pharmacist was around noon on Sunday the 12th of March but she deserves a 10 star for being RUDE. I have dealt with many rude people but she tops them all. She must teach the class on being rude. If there is any management at this store may I make a suggestion that you tell her without us the customer neither one of you have a job. I will be changing to CVS which is right across the street.
