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March 2024 by Heather C.
Walmart ,I worked here before. I know what they are trained to do. Maybe just look at someone when they are asking for help instead of pointing . Thank you.
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February 2024 by Arturo P.
This place is generally very good to me, especially the carts outside and the boys pushing them. I want to thank them very deeply for they are the most disregarded workers in the Walmart environment, as they work in all kinds of conditions (as shown below). Thank you
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April 2023 by Kathy R.
Yuck, Yuck!! nothing nice to say!!! The employees just stand around visiting therefore, there is NO customer service. I went into store 2 days in a row to get cheese from deli - no one working in deli although it was open. My credit card has had duplicate charges on it multiple times. They have LONG lines of pepole trying to check out as they are trying to forcing people to self-check. I refuse. Walmart doesn't pay me to work for them. store is hard to maneuver since the aisles are full of things needing to be put on shelves. The stockers aren't polite and insist that you find a way around them because they aren't about to move for a shopper!
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January 2023 by Fernanda S.
Not first pick for shopping but in case of emergencies I can find what I need. Don't really like produce here. Service is below average honestly.
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December 2022 by Stevey A.
Typical Walmart. Went to pick up some cheap shoes to wear because the weather took a warm turn. Found some cute shoes, so I bought two pair. Wandered around the store and bought some other miscellaneous items. Check out was fast and easy considering we had a live cashier. Arrived home (30 minutes away) only to find that one of our bags was left at the store. I called 25 minutes before they closed but no one answered. I continued to call up until their listed closing hour, but still no answer.
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March 2022 by Elvis Kipyegon
Went there at 9:40 at night for money order and they were already closed. One of the ladies just didn’t care to help
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April 2021 by Bryce S.
if you wanna wait 2 hours walking around walmart waiting to pick up a cake go here. someone for cakes has been called on the intercom in the past 2 hours and still no one here!
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January 2021 by Bekka G.
Complete disregard by customers and staff for the state mask mandate. We're not from this area and we're baffled how few people were wearing masks. Not incorrectly wearing masks, just not wearing them at all. The parking lot was also littered with abandoned shopping carts.
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January 2021 by Becky N.
Walmart has a corporate policy requiring masks to be worn by all employees and customers while in the store with some limited exceptions. This store does not follow that policy. Saw two employees today without masks. About 1/5 of customers without masks. This is a regular occurrence at this location.
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September 2020 by Victor O.
Tire center : the workers were very nice. However, the tire mechanics/ workers are extremely slow. There are 6 mechanic workers and only 2 are actually doing any mechanic work. The 2 that are actually working are very slow. The other 4 are just wondering around cluelessly. There was 1 person already getting tires on. I was next. I have been here for 2 hours. It definitely should not take this long.
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June 2020 by Kurstie F.
The customer service here is a joke!!! I stood at the customer service desk for 40 minutes waiting on a manager to come out of the office 10 feet from the desk and finally just ended up leaving because no one ever came out. This was also on a Sunday evening when they were not busy several hours before they closed. The tell her that First told me to go to customer service came to check on me twice and finally just said "I'm sorry they're not coming out to help you". The only reason this place is still in business is because it's the only place that's that big to buy groceries in this entire county. I wish someone would build a big Kroger so we can get rid of this worthless Walmart.
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January 2019 by Jana B.
So I refuse to go back here. The store itself is not exactly clean and the shelves are EMPTY. I mean it looks like a film based on the end of the world. The produce section was bare, the bread aisle was bare, I came with a list of about 20 things and found maybe a handful of them. The worst part is the next store is about 15 minutes away and if you just need something in a hurry that's a bit inconvenient. Not one staff member said hello or asked if we needed help as we searched the empty shelves. By far one of the worst Walmart's I have ever been to.
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December 2018 by Lisa G.
The customer service is almost NONE! An elderly lady who was driving a shopping cart was in the checkout line in front of me and asked several times for some help getting her groceries out... needless to say, I left my older son to pay for my groceries and I took them out for her! It's ridiculous! Being the only big store in all of Wise County, I feel they take it for granted!
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October 2018 by Brenna L.
Absolutely horrible, in the last week I have had a cashier be completely rude, drop and break my eggs, smash my bananas and zucchini under glass jars because I dare to bring clothe bags, take 10 minutes to check out less then 40 items, have been asked to crawl under the fitting room door to unlock because they gave away the only key, and had to go several aisles down because workers are hanging out completely blocking them and ignore you when you say excuse me. Bathrooms are ALWAYS disgusting, managers take forever to help out at the customer service desk when needed for an override, and the store manager seems like a coward who isn't open to learn about issues.
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June 2018 by Crystal C.
A much larger walmart than in neighboring communities but with the good also comes the bad, lots of overcrowding at the registers. Usually a much more vast selection of products and better organization than many. The selection of grocery items usually has just about anything you could want. Unlike a lot of stores which discontinue sales of items they usually keep more items in stock in each genre, however on the last trip I did notice they are significantly scaling back Asian themed foods, which is a bit disheartening to those who enjoy ingredients only sold in that section. Other items I have noticed have disappeared have later reappeared months later at this location possibly in the attempt to please customer complaint issues.